13 Turn off the printer.

•Remove the fuser unit.

•Clean the contacts of connector J/P5.

•Disconnect J/P44.

•Check J44-2 to J5-4 and J44-1 to J5-1 for continuity.

Is there continuity on both?

No: Repair or replace the connectors or wiring as needed, then turn to TAG 002: Check & Problem Resolution.

Yes: Continue.

14 Reinstall the fuser unit.

•Power-on-reset the printer.

Has the problem been resolved?

No: Replace the fuser unit, then turn to TAG 002: Check & Problem Resolution.

Yes: Cleaning the contacts resolved the problem. Turn to TAG 002: Check & Problem Resolution .

15 Power-on-reset the printer. Use extreme caution:

•Check J/P4-1 to J/P4-2 for at least 100 Vac during the 15 seconds following the output tray jog- ging test.

Was the voltage at least 100 Vac?

No: Replace the AC power supply, then turn to TAG 002: Check & Problem Resolution.

Yes: Repair or replace the connectors or wiring from J/P4-1 to J/P44-1, or J/P4-2 to J/P44-2, then turn to TAG 002: Check & Problem Resolution.

16 Check J/P10-1 for +24 Vdc.

Is the voltage +24 Vdc?

No: Continue.

Yes: Go to #19 in this TAG.

17 Check J/P11-1 for +24 Vdc.

Is the voltage +24 Vdc?

No: Continue.

Yes: Replace power control #2 board, then turn to TAG 002: Check & Problem Resolution.

18 Check J/P8-11 for +24 Vdc.

Is the voltage +24 Vdc?

No: Replace the DC power supply unit, then turn to TAG 002: Check & Problem Resolution.

Yes: Repair or replace the connectors or wiring from P11-1 to P8-11, then turn to TAG 002: Check & Problem Resolution.

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Troubleshooting Analysis Guide (TAGs)