TAG 035: Out of Toner or ADD TONER Indicator On
Error Code: | 035 |
Possible Causes: | Photoconductor unit |
| Toner cartridge seal not removed |
| Toner cartridge empty |
| High print coverage |
Possible Defects: | PCL board |
| Developer unit connectors or wiring |
An 035 error may occur if the print coverage exceeds 25%. Do not run high print coverage jobs for extended periods of time.
1
•Run test prints.
Is error code 035 displayed?
No: Continue.
Yes: Perform the
2 Check the voltages, as described in Chapter 9, “General Printer Maintenance” .
Are the voltages correct?
No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
3 Has the photoconductor unit been replaced recently?
No: Continue.
Yes: Go to #5 in this TAG.
4 Replace the photoconductor unit.
•Run 200+ test prints to reduce toner concentration in the developer unit.
Has the problem been resolved?
No: Reinstall the original photoconductor unit and continue.
Yes: The photoconductor unit was at fault. Turn to TAG 002: Check & Problem Resolution.
5 Has the seal has been removed from the toner cartridge?
No: Continue.
Yes: Go to #7 in this TAG.
Troubleshooting Analysis Guide (TAGs) |