5 Troubleshooting
Normal operation | In this state the USB LED is assigned to the downstream (RX) data channel (towards the |
during a session | USB connection). |
| The ADSL LED is assigned to the upstream (TX) data channel (towards the ADSL |
| channel). |
| Both LEDs stay green. When an ATM cell is processed in a channel, the associated LED |
| will go off for a short time. |
USB bus congestion |
|
The USB LED flashes red during a session in case of USB bus congestion. |
Solution table
Indication & Problem | Solution |
|
|
Speed Touch™ USB | Verify the SpeedTouch™ connections. |
does not work: | Check if the SpeedTouch™'s cord is damaged in any way. |
No LEDs light up. | When using a portable computer in battery mode, it is |
There is no power | possible that its USB port is not powered. Refer to the |
supplying connection. | portable's User's Guide for more information. |
| Check if the SpeedTouch™ is not connected to a |
| |
| User' Guide for more information. |
|
|
Speed Touch™ USB | Verify your computer is running one of the supported |
installation failed. | OSs and that it meets the according minimum require- |
| ments. |
| Check whether the SpeedTouch™ is not connected to a |
| |
| User's Guide for more information. |
|
|
USB LED flashes red, or | Your USB port congests, meaning that too much traffic is |
stays solid red. | passing through the port. Avoid using multiple high |
| speed USB devices, e.g. scanners, speaker, etc. during |
| heavy duty, e.g. a data download. |
|
|
Both USB LED and | Power On Self Test (POST) failed. Check whether the |
ADSL LED are solid | connections are correctly made. |
amber. |
|
|
|
40 | 3EC 36714 BAAA TCZZA Ed. 02 |
|
