PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Error codes

The activity report may show error codes. The chart shows you what they mean.

Code

Meaning

Action

 

 

 

10

No response from

Contact the other party

 

the other machine.

to make sure the machine

 

 

can receive.

 

 

 

12

No response.

 

 

 

 

19

The memory became

Check that the ink or

 

full when receive a fax.

paper hasn’t run out.

 

 

Ask the other party to

 

 

send a fax in stages.

20Stop button pressed while fax was being sent or received.

21

Original document

Remove and try

 

jammed.

sending again.

 

 

 

27

Delayed fax cancelled.

 

29Power was turned off while a fax was being sent from the memory.

30s

Printing quality poor

If this code appears

 

due to bad telephone

frequently contact

 

line.

your network operator

 

 

help line (151 for BT

 

 

residential customers,

 

 

154 for BT business

 

 

customers)

 

 

 

40’s

Problem with other

Try resending the

 

fax machine.

fax later. Or ask them

 

 

to try sending you the

 

 

fax again.

 

 

 

50s

Fax stopped by

Try resending the fax

 

other machine.

later. Or ask them to try

 

Line disconnected.

sending you the fax again.

 

 

 

71

Other machine is

Contact the other party.

 

not compatible.

 

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BT Fax, PC Scanner, PaperJet 300 manual Error codes