BT 300, Fax, PaperJet 300, PC Scanner PRINT CANCELLED

48

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

No dial tone when you lift the handset

Check that the telephone line cord is properly

connected.

Speaker tones are too quiet

Monitor volume may be set to Low. Move the monitor

switch to Medium or High. See ‘At a glance’, page 3.

Cannot make a phone call

Check that your PaperJet 300 is not already sending

or receiving a fax.

When connected to a PC, the display shows

PRINTING and will not return to standby

Press Printer Reset until the display shows

PRINTCANCELLED

. Then try printing again.

Error light comes on

Press Stop to turn of the light. Print an activity

report, page 39 and check the error code shown,

see page 49.

Several sheets of paper are drawn into the printer

at the same time

Pages may be sticking together. Remove and fan out

the paper before inserting again.

Check that there are not too many sheets in the paper

tray. Remove some sheets if necessary.

If the paper tray contains different types of paper, try

loading just one type.

Paper is printed at an angle

Make sure the paper is held straight in the paper tray

by the paper guide.

Printed documents smudge easily

If you find that the ink smudges easily, there may be

a compatibility problem between the ink and the

paper you are using. It is recommended that you try

using a different brand of paper.

If this doesn’t resolve the problem, try changing the

INK SET setting to setting B (47 in the SETTINGS

menu). Note that the ink setting will affect copies

and faxes only (not PC prints).

CUSTOMER HELPLINE

If you cannot solve the problem or need further

advice, call the PaperJet Customer Helpline

0845 0500 950.

Results Probable cause Solution

Smudged Wrong type Try a different

or blurred. of paper. paper

Fading. Print head Clean the print

is clogged or head nozzles,

cartridge is page 55,or

out of ink. replace the print

cartridge page 51.

White streaks, Print head Clean the print

dots missing, is clogged. head nozzles,

irregular dots. page 55.

Straight lines are Print cartridge Align the cartridge,

printed jaggedly. is not aligned. page 53.

Contents

Main PaperJet 300 user guide ~ Edition 3.2 ~ 25th july 01 ~ 3693 PaperJet 300 Multifunctional 6in 1 Phone, Fax, Copier, PC Scanner, PC Faxing and Colour Printer User Guide Page Page At a glance PaperJet 300 user guide ~ Edition 3.2 ~ 25th july 01 ~ 3693 Page Page Key features In this guide Introduction Unpacking your PaperJet 300 For your records Safety information General Environmental Cleaning Customer Helpline Setting up NO CARTRIDGE 5Connect the mains power 8Load paper 6Install the ink cartridge NO! 7Align the new cartridge PRINTING NEW CARTRIDGE? ALIGN CARTRIDGE? OLD CARTRIDGE 10 Enter your name and fax number & ( ) , - 2: SENDER ID? SENDER NAME? SENDER NUMBER PBX MODE OFF Using your PaperJet 300 Entering names and numbers P How to use the keypad to enter a name J One Touch memories Directory To delete a One Touch entry :DELETE :CHANGE To dial a Directory number To search for a Directory entry by name ENTER NUMBER To store a Directory entry 2:SET DIRECTORY? To transfer a Directory entry to a One Touch button TRANSFER? MEMORY? Adding a name to a number in the Calls list ENTER NAME Sending faxes To set the resolution STANDARD LIGHT NORMAL STANDARD To send a fax To stop a fax being sent To redial the last number RECEIVING To set reception mode Receiving faxes To print a fax stored in the memory OUT OF INK CHECK PAPER PRINTER ERROR! CHECK PAPER! Delayed faxing To store a broadcast fax 4: BROADCAST? B/CAST. 0: NOW 1: LATER Broadcast faxing ENTER FAX NO? To cancel a broadcast fax 4: BROADCAST? CANCELLED! Polling reception Voice request To answer a voice request PHONE CALLING. To search and dial a Directory entry by name Using the phone To redial a number To receive a phone call RECEIVING Connecting an answering machine Making copies To make a single copy NUM OF COPIES 01 SCAN LEFT: 19 To set the receive mode Caller Display 3: SETTINGS MEMORY COPY ADF COPY MEMORY COPY To view and dial from the Calls list Connecting to a PC Loading the software Page Page Page Page Additional features To print a list of stored names and numbers PHONE BOOK 1: PHONE BOOK? Reports and lists Printing activity reports Delayed fax report Broadcast fax report Optional settings To change the feature settings To print out a list of current feature settings To print out the current function list 2: FUNCTION LIST? Page Page 44 You can print a list of the current feature settings, see page 41. POWER SAVE NEW CALLS To reduce the printing area PRINT SIZE To make a call Connecting to a switchboard To set your switchboard access code 5:FAX SET UP? 1:SET CLOCK? 2:SENDER ID? Help CHECK PAPER! CHANGE CARTRIDGE OUT OF INK PRINT CANCELLED 49 The activity report may show error codes. The chart shows you what they mean. Error codes To clear a document jam DOCUMENT JAM To clear a plain paper jam CHECK PAPER To replace an empty ink cartridge NO! OLD CARTRIDGE NEW CARTRIDGE ALIGN CARTRIDGE To store a spare ink cartridge To align the cartridge at the machine 8: PRINTER? 12 Align Cartridges Aligning the print cartridge To align the cartridge from a PC Cleaning the print nozzles and contacts To purge the print nozzles at the machine 8: PRINTER? Clean Print Nozzles Cartridges PRINTING Wiping the print nozzles and contacts Wiping the print nozzles Wiping the contacts Cleaning General information Guarantee information Helpline support and returns back to point of sale Technical information Page Page Index A D B C F G H I J L M S T U V W Offices worldwide