Help, Display shows Change Cartridge | BT PaperJet 300, PC Scanner

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Help

Try these solutions to the most common problems.

Machine does not work

Check that it is plugged in and switched on at the mains.

Display shows CHECK PAPER!

Paper tray is empty.

Paper is not properly inserted in the plain paper tray.

If an error code is shown, check the error code list on page 49. Then press Printer Reset and try printing again.

Display shows CHANGE CARTRIDGE

The front cover is open. Press top corners firmly to close.

Original document is not accepted

Paper may be too thick or too thin.

Paper may already be jammed inside. Open the control panel and remove any jammed paper.

Display shows OUT OF INK

Install a new ink cartridge, page 51.

You can’t send a fax

Check that the document is inserted properly. There may be a problem with the receiving machine.

You can’t receive a fax when the machine rings

Is your machine set to Manual receive? If so, lift the handset and press Start.

Memory may be full and there is no paper in the plain paper tray. Check that the machine is switched on at the mains power supply.

Received fax is blank

Check that the sealing tape has been removed from the ink cartridge print head. See ‘Replacing a print cartridge’, page 51.

Document may have been place upside down on the sending machine.

Can’t print a document stored in the memory

Check that there is ink in the cartridge. Check that there is paper in the plain paper tray.

Printed document contains illegible or distorted characters

Phone line quality may have been poor. Ask for the document to be sent again.

Printed pages have white lines on them

Ink cartridge may not be installed properly.

Reinstall the cartridge, see page 51.

47

Image 49

BT PaperJet 300, PC Scanner, Fax manual Help, Display shows Change Cartridge

Contents

PaperJet Page PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ At a glance Start/Copy Left side view Inner view Key features Introduction This guide Unpacking your PaperJet IntroductionFor your records Date of purchase Place of purchase Serial number Cleaning Safety informationGeneral Environmental Setting up Load paper Connect the mains powerCartridge Install the ink cartridge OLD Cartridge Align the new cartridgeDisplay shows Align CARTRIDGE? 15 pm, enter 04 08 01 14 For connecting to a PC, seePress Function When entering a number Using the menu There are two methods to access menu optionsAlways enter both digits. e.g., for Timer Press the Function button then enter How to use the keypad to enter a name Using your PaperJetHow to use the keypad to enter a number Entering names and numbers To dial a One Touch entry One Touch memoriesTo store a One Touch entry To edit a One Touch entry To delete a One Touch entry Directory To search for a Directory entry by name To store a Directory entryTo dial a Directory number To view the Directory by scrolling To delete a Directory entry Adding a name to a number in the Calls list To view the Calls list Sending faxes FAX SET UP? To set the resolutionSETTINGS? To set the contrast To stop a fax being sent To send a fax To redial the last numberTo hear the progress of your call Automatic fax redial Receiving faxes To set reception mode To print a fax stored in the memory Power failure while a fax is stored in the memoryMemory Data Lost Paper jam and out of ink warning To send a delayed fax Delayed faxingTo cancel a delayed fax To change the time and/or number of a delayed fax Broadcast faxing To cancel a broadcast faxTo store a broadcast fax BROADCAST? Voice request Polling receptionTo poll a document To speak after sending or receiving a fax To answer a voice request Using the phoneTo dial handsfree To make a phone call To redial a number Connecting an answering machineTo receive a phone call To set up the answering machine To set the receive modeMaking copies To make a single copy Caller Display Press Function until the display shows 3 SettingsTo copy a highly detailed original To view and dial from the Calls list Loading the software Connecting to a PCSystem requirements PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ To print a document Faxing and scanningSending a simple fax Faxing a document To switch between mono and colour cartridges CARTRIDGE? Reports and lists Printing activity reports Additional featuresTo print a list of stored names and numbers Print OUT? Broadcast fax report Delayed fax reportTo set to ‘no print out’ or ‘print same time each day’ To print an activity report immediately To print out a list of current feature settings Optional settingsTo change the feature settings To print out the current function list Pause Time Paper Size You can print a list of the current feature settings, see ECM Error Correction Mode Power Save modeTo reduce the printing area To set your switchboard access code Connecting to a switchboardTo make a call Flash Display shows Change Cartridge Help Error light comes on Printed documents smudge easily No dial tone when you lift the handsetPaper is printed at an angle Speaker tones are too quiet Error codes To clear a document jam To clear a plain paper jam To replace an empty ink cartridge To store a spare ink cartridge Aligning the print cartridge Cleaning the print nozzles and contactsTo align the cartridge from a PC PRINTER? To purge the print nozzles from a PC To purge the print nozzles at the machine Wiping the print nozzles Wiping the print nozzles and contactsWiping the contacts To clean the document feeder rollers To clean the casing General information Guarantee informationHelpline support and returns back to point of sale Technical information MH/MR PaperJet 300 Fax Machine Memory capacity Index PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~