LG Electronics 26LQ630H Troubleshooting Cont, Commercial Mode Check, Symptom, Possible Causes

Troubleshooting (Cont.)

Commercial Mode Check / FTG Operation Troubleshooting

Commercial Mode Check

Use this flowchart to determine whether the TV is currently in Commercial Mode.

Press POWER on

Installer Remote.

TV turned	No
ON?
Yes

Leave the TV set ON,

and press MENU on the

Installer Remote.

Function	No
Menu
on display?
Yes

TV is in

Commercial Mode.

TV

connected No to AC

Power?

Yes

Bad

TV

Press MENU repeatedly

as if to access the

Installer Menu.

Plug into AC

Power outlet.

On-screen

menu display No no longer

toggles?

Yes

TV is in

Commercial Mode.

TV is not in Commercial

Mode. Call Technical Support for assistance.

FTG Operation Troubleshooting

The following table provides troubleshooting information for when the EBL is configured in the FTG Mode of operation.

Symptom	Possible Cause(s)	Solution(s)
Communication Error	Cable(s) not connected.	Check and connect communication cables.
(“Communications
	TV not powered.	Check/connect the TV power cord.
Timeout”)
	TV not turned ON.	TV needs to be turned ON (default setting of Installer Menu
		item 118 POWER SAVINGS).
	Wrong COM	In the FTG Device Configuration Application, select the
	(communication) port.	correct COM port for the cable being used.

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