Chapter 13

Troubleshooting Guide

Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre.

If the screen remains blank, check the PC system, video controller and cable.

Requirements Before Contacting Samsung Customer Service Centre

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

1

Power off both the PC and product.

2

Disconnect all the cables from the product.

3

Power on the product.

4 If No Signal is displayed, the product is operating normally.

Checking the Resolution and Frequency

Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).

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Samsung LH55RHEELGW/EN manual Troubleshooting Guide, 154, Testing the Product, Checking the Resolution and Frequency
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LH55RHEELGW/XE, LH55RHEELGW/EN, LH48RHEELGW/EN specifications

The Samsung LH55RHEELGW/XE is a cutting-edge LED display designed for commercial use, boasting a range of impressive features and technologies that cater to a variety of business needs. With its 55-inch screen, this display offers a large canvas for visuals, making it ideal for retail spaces, corporate environments, and event venues.

One of the standout features of the LH55RHEELGW/XE is its high resolution. The display presents sharp and vivid images with a Full HD resolution of 1920 x 1080 pixels. This ensures that content is crystal clear, making it particularly effective for showcasing promotional materials and important information. The ultra-narrow bezels contribute to a seamless viewing experience, allowing for the creation of video walls that can enhance any environment without distracting from the content being displayed.

Samsung has integrated advanced technologies to further enhance the performance of the LH55RHEELGW/XE. The display is equipped with HDR (High Dynamic Range) capabilities, which enhance color accuracy and contrast, resulting in images that pop with radiance and depth. Coupled with a wide color gamut, this technology allows for the reproduction of lifelike colors, making presentations and advertisements more engaging.

Durability is another key characteristic of this display. The Samsung LH55RHEELGW/XE is designed for continuous operation, making it suitable for 24/7 usage in environments that require constant display of content. It is also built to withstand the rigors of public usage, featuring a protective glass layer that shields the screen from accidental impacts and scratches.

For ease of use, the LH55RHEELGW/XE comes with a range of connectivity options. It supports HDMI, DisplayPort, and USB inputs, allowing for various sources to be connected seamlessly. Additionally, Samsung's MagicINFO software provides intuitive content management capabilities. Users can schedule and control their content remotely, ensuring that displays can be updated with minimal effort.

Overall, the Samsung LH55RHEELGW/XE is a versatile and high-performing display tailored for professional settings. Its crystal-clear resolution, vibrant colors, robust durability, and user-friendly management features make it an excellent choice for businesses looking to elevate their visual communication strategy.
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