Chapitre 12

Guide de dépannage

Avant de contacter le service clientèle de Samsung, nous vous invitons à tester votre produit en suivant la procédure décrite ci-après. Si le problème persiste, contactez le service clientèle.

Conditions requises avant de contacter le Centre de service clientèle Samsung

Test du produit

Si l'écran reste noir, vérifiez l'ordinateur, le contrôleur vidéo et le câble.

Vérifiez que votre produit fonctionne normalement en utilisant la fonction de test appropriée.

Si l'écran n'affiche aucune image et que le voyant d'alimentation clignote, bien que l'appareil soit correctement connecté à un ordinateur, procédez aux tests demandés.

1

Mettez hors tension l'ordinateur et l'appareil.

2

Débranchez tous les câbles de l'appareil.

3

4

Met l'appareil sous tension.

Si le message Aucun signal s'affiche, cela signifie que l'appareil fonctionne correctement.

Vérification de la résolution et de la fréquence

Mode non optimal sera affiché pendant un court instant si un mode excédant la résolution prise en charge est sélectionné (reportez-vous à Résolutions prises en charge).

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Samsung LH43DCJPLGC/EN manual Guide de dépannage, 118, Test du produit, Vérification de la résolution et de la fréquence
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LH49DCHPLGC/EN, LH49DCJPLGC/EN, LH43DCJPLGC/EN specifications

The Samsung LH49DCHPLGC/CH and LH49DCHPLGC/EN are state-of-the-art digital signage displays designed for commercial use. With a screen size of 49 inches, these models are perfect for various applications, including retail, hospitality, and corporate environments, where engaging visuals are crucial.

One of the standout features of the LH49DCHPLGC series is its ultra-slim design, which allows for seamless integration into any space. The narrow bezel design minimizes distractions and creates an immersive viewing experience for customers. The displays utilize a high-quality LED panel that delivers vibrant colors and sharp images, ensuring that content is presented in the best possible light.

Both models are equipped with Samsung’s advanced display technology, including HDR10 support, which enhances contrast and color accuracy. This makes them suitable for a wide range of content, from promotional videos to dynamic presentations. The displays also offer a wide viewing angle, allowing audiences to enjoy consistent image quality from various perspectives.

Connectivity is a crucial aspect in any digital signage setup, and these models excel in this area. They come with multiple input options, including HDMI and DisplayPort, allowing for easy integration with various media sources. Additionally, the displays feature Samsung's MagicInfo software, which simplifies content management and scheduling. This user-friendly platform enables businesses to create, manage, and update their messaging without the need for extensive technical expertise.

Moreover, the LH49DCHPLGC models support 24/7 operation, making them ideal for environments where continuous performance is essential. Their robust design ensures reliability over extended periods, while also being energy efficient, helping to reduce operational costs.

With their sleek aesthetics, superior image quality, and powerful features, the Samsung LH49DCHPLGC/CH and LH49DCHPLGC/EN digital signage displays are designed to elevate any commercial space. They not only engage audiences but also provide businesses with the tools needed to effectively communicate their messages, making them a valuable asset in today’s competitive marketplace. Whether used for advertising, information sharing, or brand storytelling, these displays set a high standard for digital signage solutions.
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