Chapter 7. Appendix

Responsibility for the pay service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

If a defect is caused by external environmental factors (Internet, Antenna, Wired

Signal, etc.)

If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

If a product is reinstalled to move to a different spot or to move to a different house.

If customer requests instructions on how to use because of another company’s product.

If customer requests instructions on how to use the network or another company’s programme.

If customer requests software installation and setup for the product.

If a service technician removes/cleans dusts or foreign materials inside of the product.

If customer requests an installation additionally after purchasing a product through homeshopping or online.

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A product damage caused by customer’s fault

Product damage caused by customer’s mishandling or wrong repair If a product damage is caused by;

External impact or drop.

Use of supplies or separatly sold product unspecified by Samsung.

Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

Remodeling or repairing the product by customer.

Using it with incorrect voltage or non-authorised electrical connections.

Not following the “cautions” in User Manual.

Others

If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,

Vibrator, Lamp, Filter, Ribbon, etc.)

If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

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Samsung LH55PMHPBGC/NG, LH55PMHPBGC/EN manual Not a product defect, Product damage caused by customer’s fault, Others

LH55PMHPBGC/CH, LH43PMHPBGC/CH, LH49PMHPBGC/UE, LH49PMHPBGC/EN, LH43PMHPBGC/EN specifications

Samsung has established itself as a leader in display technology, and its range of professional displays, including the LH55PMHPBGC/EN, LH43PMHPBGC/EN, and LH49PMHPBGC/EN models, exemplify the brand's commitment to innovation and quality. These displays are designed to meet the diverse needs of businesses, offering an exceptional viewing experience, durability, and versatility for a variety of applications.

The Samsung LH55PMHPBGC/EN is a 55-inch display that integrates a robust set of features designed for high-performance usage. Its ultra-bright panel ensures visibility in various lighting conditions, making it ideal for retail environments, conference rooms, and other public spaces. This model supports a wide viewing angle, allowing audiences to experience consistent image quality from different positions. Coupled with Samsung's proprietary technology, this display delivers vibrant colors and deep contrast ratios, elevating any content being showcased.

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