Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solution. Also review the Troubleshooting Section in the
Issues | Solutions and Explanations |
Flickering and Dimming | If your Samsung Television is flickering or dimming sporadically, you may need to |
| disable some of its energy efficient features like the Energy Saving feature. If you follow |
| below step with your remote, you can turn these features off or on. |
| • Energy saving : User Menu → Setup → Energy Saving |
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Component Connections / | If you find that the color on your Samsung television’s screen is not correct or black |
Screen Color | and White, first run a Self Diagnosis on the TV to make sure there are no device issues. |
| • Self Diagnosis : User Menu → Support → Self Diagnosis → Picture Test |
| If the test is ok, try making sure ; |
| • Your connections are all consistent. For example, if you’ve used the AV In jack on your TV, |
| make sure you have used the AV Out jack on your video source. |
| • Try making sure you have connected to the correct jacks.For example, if you use the |
| Component jacks, labeled Pb, Pr, and Y, to connect your TV and video source, make sure you |
| have connected the blue Pb jack on the video source to the blue Pb jack on the TV, the red Pr |
| jack on the source to the red Pr jack on the TV. |
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Screen Brightness | If you find that the colors on your Samsung TV are correct but just a little too dark or |
| bright, there are some settings you should check before calling for a repair. |
| • Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on. |
| Go in to “Picture” on user Menu then try adjusting options mentioned above. |
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Trouble Powering On | Before Turn on check red light on the right or left bottom of your TV. Press power |
| on button on TV or remote and it will blink about 5 times before turning on. |
| If you find that you are having trouble powering on your Samsung television, there are a |
| number of things to check before making a call to the service department. |
| • If you happen to be using the TV as a monitor and the |
| seconds when you press the power button, your PC is in sleep mode. To take your PC out of |
| sleep mode, press a key on your keyboard or move the mouse. Then try turning your TV on. |
| If you’re sure your power cord, remote control, and PC are functioning properly, you may be having |
| a cable issue. If you have a cable or satellite box, your TV may appear to be off because the cable or |
| satellite box is not outputting a signal. To test the signal output of your cable or satellite box, press |
| the guide or info button on the cable or satellite box remote control. If the screen displays the guide |
| or info data, the problem is caused by the box. |
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Stand Assembly | If you have any trouble to assemble the stand though you refer to “Install the Stand” |
| mentioned at this manual, visit www.samsung.com/spsn then check “2011 Stand |
| Assembly” on “Top 7 TV Troubleshooting Tips”. |
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English 29
05 Other Information
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