9Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 78).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "3.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable,

 

etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product, and if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 78) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness(page 43) and Contrast(page

 

43).

 

 

Screen color is inconsistent.

Change the COLOR settings. (Refer to "

 

Configuring Tint" ON PAGE 47)

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint" ON PAGE 47)

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint" ON PAGE 47)

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to the previous screen.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

9 Troubleshooting Guide 71

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Samsung LS27A950DS/SM, LS23A950DSL/EN, LS27A950DS/ZA, LS27A950DSL/XJ, LS23A950DS/XJ, LS27A950DS/XJ, LS27A950DS/EN Sound issue

LS27A950DSL/CI, LS27A950DSLSCI, LS23A950DSL/CI, LS23A950DS/XJ, LS27A950DS/XJ specifications

The Samsung LS27A950DS/XV and LS27A950DS/ZA are advanced 27-inch 4K monitors designed for professionals seeking exceptional visual performance and unrivaled versatility. These models stand out with their stunning display quality, rich colors, and cutting-edge technologies that cater to a range of professional applications, from graphic design and video editing to gaming and multitasking.

One of the most remarkable features of the LS27A950DS series is its 4K UHD resolution (3840 x 2160 pixels), which provides four times the resolution of Full HD displays. This high pixel density ensures that images are sharp and detailed, allowing users to see every fine detail in their work, whether it's intricate design projects or high-definition videos.

The monitor utilizes Samsung's Quantum Dot technology, enhancing color accuracy and vibrancy. With support for 100% sRGB and 98% DCI-P3 color gamut, it presents true-to-life colors that meet the demands of professional creatives. This makes the LS27A950DS series ideal for tasks that require precise color representation, such as photo editing and digital artwork.

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Another significant characteristic of the LS27A950DS models is their ergonomic design. With height, tilt, swivel, and pivot adjustments, users can easily customize their viewing angle for max comfort during long working hours. The sleek, modern design with ultra-slim bezels maximizes screen real estate, making it an attractive addition to any workspace.

Input options are abundant, with the inclusion of Thunderbolt 3 support, DisplayPort, and HDMI, allowing for seamless connectivity with various devices including laptops and desktop computers. This versatility ensures that professionals have the necessary connections to set up a multi-monitor workspace that enhances productivity.

The LS27A950DS/XV and LS27A950DS/ZA also feature Samsung's innovative Eye Saver Mode and Flicker-Free technology, which reduce eye strain during prolonged use, making these monitors not just powerful tools for productivity but also comfortable to use over extended periods.

In conclusion, the Samsung LS27A950DS/XV and LS27A950DS/ZA monitors deliver a comprehensive package of performance, color accuracy, and ergonomic design. They are perfect for professionals looking to elevate their work with a top-tier visual experience.