Other Information

Issues

Solutions and Explanations

RF(Cable/Antenna) Connection

The TV is not receiving all channels.

• Make sure the Antenna cable is connected securely.

 

• Please try Plug & Play (Initial setup) to add available channels to the channel list. Go to MENU -

 

System - Plug & Play (Initial setup) and wait for all available channels to be stored (p. 15).

 

• Verify the Antenna is positioned correctly.

 

 

The picture is distorted: macro block error

• Compression of video contents may cause picture distortion, especially with fast moving pictures

small block, dots, pixelization

such as sports and action movies.

 

• A low signal can cause picture distortion. This is not a TV problem.

 

 

Others

 

 

 

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates

buzzing noise from the TV speakers with

that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI

Component cable connection.

connection.

 

 

Image Retention (Burn In) Issue.

• To minimize the possibility of screen burn, this unit is equipped with screen burn reduction technology.

 

Pixel Shift technology enables you to set picture movement up / down (Vertical Line) and side to side

 

(Horizontal Dot).

 

 

A “Mode Not Supported” message

• Check the supported resolution of the TV, and adjust the external device’s output resolution

appears.

accordingly (p. 19).

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV is tilted to the side.

• Remove the base stand from the TV and reassemble it.

 

 

Your settings are lost after 30 minutes or

• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change

every time the TV is turned off.

the settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure.

 

Press the SOURCE button to select TV mode, and go to MENU → System → Plug & Play (Initial

 

setup) → ENTERE(p. 15).

 

 

You have intermittent loss of audio or

• Check the cable connections and reconnect them.

video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are

 

flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90

 

degree connectors.

 

 

You see small particles when you look

• This is part of the product’s design and is not a defect.

closely at the edge of the frame of the TV.

 

 

 

The PIP menu is not available.

• PIP functionality is only available when you are using a HDMI, PC or components source (p. 30).

 

 

You turned the TV off 45 minutes ago, and

• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware

it turned on again.

downloaded whilst your watching TV.

 

 

There are recurrent picture/sound issues.

• Check and change the signal/source.

 

 

A reaction may occur between the rubber

• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.

cushion pads on the base stand and the

 

top finish of some furniture.

 

 

 

This panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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Samsung LT22A350MR/NG Verify the Antenna is positioned correctly, Horizontal Dot, Every time the TV is turned off, Video

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