Other Information

Issues

Solutions and Explanations

The Anynet+ device does not

You cannot use the play function when Setup is in progress.

play.

 

The connected device is not

Check whether or not the device supports Anynet+ functions.

displayed.

Check whether or not the HDMI cable is properly connected.

 

 

Check whether Anynet+ (HDMI-CEC) is set to On. (System Anynet+ (HDMI-CEC))

 

Search Anynet+ devices again.

 

Anynet+ requires an HDMI connection. Make sure the device is connected to your

 

product with an HDMI cable.

 

Some HDMI cables may not support Anynet+ functions.

 

If the connection is terminated because there has been a power failure or the HDMI

 

cable has been disconnected, please repeat the device scan.

The product sound is not

Connect the optical cable between product and the receiver.

output through the receiver.

The ARC function enables digital output of sound using the HDMI IN 2 (MHL / ARC)

 

 

port and can only be operated when the product is connected to an audio receiver

 

that supports the ARC function.

AllShare Play

 

This file may not be playable

This may appear because of high bit rate of content. Content generally will play but

properly.

could experience some playability issue.

Smart Hub

 

Some application contents

The Application content language may be different from the application user interface

only appear in English. How

language.

can I change the language?

The ability to change the language depends on the service provider.

 

Some application services do

Check with the service provider.

not work.

Refer to the help website for application service provider information.

 

When a network error occurs,

If network connection doesn’t work, your service might be limited, as all functions

I can only use the setting

except the setting menu are needed to connect to the internet.

menu.

Watch these troubleshooting on video at www.samsung.com

 

Some functions and pictures shown in this manual are available on specific models only.

To keep your product in optimum condition, upgrade to the latest firmware on the Samsung web site by USB (samsung.com → Support → Downloads).

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Samsung LT23B551EW/EN, LT27B551EW/EN manual AllShare Play, Smart Hub