Other Information
Issues | Solutions and Explanations |
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You have intermittent loss of | •• Check the cable connections and reconnect them. |
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audio or video. | •• Loss of audio or video can be caused by using overly rigid or thick cables. Make | |
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| sure the cables are flexible enough for long term use. If | mounting the TV to the |
| wall, we recommend using cables with 90 degree connectors. | |
You see small particles when | •• This is part of the product’s design and is not a defect. | |
you look closely at the edge of |
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the frame of the TV. |
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The PIP menu is not available. | •• PIP functionality is available when you are using a TV, | AV, Component, HDMI2/ |
| DVI, EXT., or HDMI1 source. |
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You turned the TV off 45 | •• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade | |
minutes ago, and it turned on | firmware downloaded whilst your watching TV. |
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again. |
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The message “Scrambled | •• If you are using a CAM CARD (CI/CI+), check that it is installed into the common | |
Signal” or “Weak or No Signal” | interface slot. |
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appears. | •• If there is still a problem, pull the CAM CARD out of the TV and insert it into the | |
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| slot again. |
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There are recurrent picture/ | •• Check and change the signal/source. |
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sound issues. |
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A reaction may occur between | •• To prevent this, use felt pads on any surface of the TV that comes in direct contact | |
the rubber cushion pads on | with furniture. |
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the base stand and the top |
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finish of some furniture. |
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The message “This file may | •• This may appear because of high bit rate of content. Content generally will play | |
not be playable properly.” | but could experience some playability issue. |
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appears. |
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•• You can keep your LED TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB.
Recommendation - EU Only
•• Hereby, Samsung Electronics, declares that this LED TV is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
•• This equipment may be operated in all EU countries.
•• The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.
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