Other Information

Issues

Solutions and Explanations

Trouble Powering On

Before you turn the product on, find the blue light in the bottom of the right position

 

product. Press the power on button on the product or remote and the light should

 

blink about 5 times before the product turns on.

 

If you find that you are having trouble powering on your Samsung television, there

 

are a number of things to check before making a call to the service department.

 

●● If you happen to be using the product as a monitor and the stand-by light only

 

blinks for a few seconds when you press the power button, your PC is in sleep

 

mode. To take your PC out of sleep mode, press a key on your keyboard or move

 

the mouse. Then try turning your product on.

 

If you’re sure your power cord, remote control, and PC are functioning properly, you

 

may be having a cable issue. If you have a cable or satellite box, your product may

 

appear to be off because the cable or satellite box is not outputting a signal. To test

 

the signal output of your cable or satellite box, press the guide or info button on the

 

cable or satellite box remote control. If the screen displays the guide or info data, the

 

problem is caused by the box.

Cannot Find a Channel

Re-run Setup (Go to MENU → System → Setup) or run Auto Tuning. (Go to MENU →

 

Broadcasting → Auto Tuning).

Issues

Solutions and Explanations

PC Connection

A Mode Not Supported

Set your PC’s output resolution so it matches a resolution supported by the product.

message appears.

 

“PC” is always shown on the

This is normal. “PC” is always shown in the source list, regardless of whether a PC is

source list, even if a PC is not

connected.

connected.

 

The video is OK but there is

If you are using an HDMI connection, check the audio output setting on your PC.

no audio.

 

Picture

First, perform the Picture Test and to see if your product is properly displaying the

 

test image (go to MENU → Support → Self Diagnosis → Picture Test).

 

If the test image is properly displayed, the poor picture may be caused by the source

 

or signal.

The product image does not

Store displays are all tuned to digital, HD (high definition) channels.

look as good as it did in the

If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI

store.

or Component cables to deliver HD (high definition) picture quality.

 

"" Many HD channels are up scaled from SD (Standard Definition) contents. Look

 

for a channel that is broadcasting true HD content.

 

—— Cable/Satellite subscribers: Try HD channels from the channel line up.

 

—— Terrestrial/Cable Aerial connection: Try HD channels after performing an

 

Auto Tuning.

 

Adjust the Cable/Sat box video output resolution to 1080i or 720p.

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Samsung LV32F390FEWXEN Broadcasting → Auto Tuning, Mode Not Supported, For a channel that is broadcasting true HD content
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