Samsung LV27F390FEIXEN Menu → System → Setup, We recommend using cables with 90 degree connectors

Other Information

Issues	Solutions and Explanations
A Mode Not Supported	Check the supported resolution of the product, and adjust the external device’s
message appears.	output resolution accordingly. Refer to the resolution settings of this manual.
There is a plastic smell from	This smell is normal and will dissipate over time.
the product.
The product Signal	This function is only available for digital channels the product receives from an Aerial
Information is unavailable in	/ RF / Coax connection.
the Self Diagnosis menu.
The product is tilted to the	Remove the base stand from the product and reassemble it.
side.
The channel menu is greyed	The Channel menu is only available when you select the product source.
out (unavailable).
Your settings are lost after	If the product is in the Store Demo mode, it will reset audio and picture settings
5 minutes or every time the	every 5 minutes. Change the settings from Store Demo mode to Home Use mode
product is turned off.	using the Setup procedure. Select TV in the Source using your remote, and go to
	MENU → System → Setup.
You have intermittent loss of	Check the cable connections and reconnect them.
audio or video.	Loss of audio or video can be caused by using overly rigid or thick cables. Make sure
	the cables are flexible enough for long term use. If mounting the product to a wall,
	we recommend using cables with 90 degree connectors.
You see small particles when	This is part of the product’s design and is not a defect.
you look closely at the edge
of the frame of the product.
The PIP menu is not available.	PIP functionality is available when you are using a TV, PC, AV, Component, HDMI1/DVI
	or HDMI2 source.
POP (product’s internal	Select Home Use under Setup mode. For details, refer to the Setup Feature.
banner ad) appears on the	"" Watch these troubleshooting on video at www.samsung.com
screen.	"" Some functions and pictures shown in this manual are available on specific
	models only.
	"" To keep your product in optimum condition, upgrade to the latest firmware on
	the Samsung web site by USB (samsung.com → Support → Downloads).
The product won’t turn on.	Make sure the AC power cord is securely plugged in to the wall outlet and the
	product.
	Make sure the wall outlet is working.
	Try pressing the P button on the product to make sure the problem is not the
	remote. If the product turns on, refer to “Remote control does not work” below.

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