Other Information

Issues

Solutions and Explanations

A Mode Not Supported

Check the supported resolution of the product, and adjust the external device’s

message appears.

output resolution accordingly. Refer to the resolution settings of this manual.

There is a plastic smell from

This smell is normal and will dissipate over time.

the product.

 

The product Signal

This function is only available for digital channels the product receives from an Aerial

Information is unavailable in

/ RF / Coax connection.

the Self Diagnosis menu.

 

The product is tilted to the

Remove the base stand from the product and reassemble it.

side.

 

The channel menu is greyed

The Channel menu is only available when you select the product source.

out (unavailable).

 

Your settings are lost after

If the product is in the Store Demo mode, it will reset audio and picture settings

5 minutes or every time the

every 5 minutes. Change the settings from Store Demo mode to Home Use mode

product is turned off.

using the Setup procedure. Select TV in the Source using your remote, and go to

 

MENU → System → Setup.

You have intermittent loss of

Check the cable connections and reconnect them.

audio or video.

Loss of audio or video can be caused by using overly rigid or thick cables. Make sure

 

the cables are flexible enough for long term use. If mounting the product to a wall,

 

we recommend using cables with 90 degree connectors.

You see small particles when

This is part of the product’s design and is not a defect.

you look closely at the edge

 

of the frame of the product.

 

The PIP menu is not available.

PIP functionality is available when you are using a TV, PC, AV, Component, HDMI1/DVI

 

or HDMI2 source.

POP (product’s internal

Select Home Use under Setup mode. For details, refer to the Setup Feature.

banner ad) appears on the

"" Watch these troubleshooting on video at www.samsung.com

screen.

"" Some functions and pictures shown in this manual are available on specific

 

 

models only.

 

"" To keep your product in optimum condition, upgrade to the latest firmware on

 

the Samsung web site by USB (samsung.com → Support → Downloads).

The product won’t turn on.

Make sure the AC power cord is securely plugged in to the wall outlet and the

 

product.

 

Make sure the wall outlet is working.

 

Try pressing the P button on the product to make sure the problem is not the

 

remote. If the product turns on, refer to “Remote control does not work” below.

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Samsung LV27F390FEIXEN manual Menu → System → Setup, We recommend using cables with 90 degree connectors, Or HDMI2 source
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LV27F390FEIXEN, LV32F390FEIXEN, LV32F390FEXXEN, LV27F390FEWXEN, LV32F390FEXXXE specifications

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