Samsung Reset the M5 see page, try relocating the M5 so that, If the product is connected to

Symptom	Check	Remedy
M5 doesn't work properly	•• Is the M5 plugged in?	•• Plug in the M5.
	•• Does the M5's front LED indicator	•• Check whether the Wi-Fi router
	remain red 5 minutes after turning	you're using had been certified for
	on?	Wi-Fi.
		•• Unplug the M5, plug it back in,
		and then reconnect it to the router.
		•• Reset the M5 (see page 62).
		Press here
		•• If used with a HUB
		-- Make sure the smart device and
		the HUB are connected to the
		same Wi-Fi network.
		-- Make sure the HUB's indicator
		LED's show that it is working
		correctly. (See page 18, item 3.)
		Press here
		-- If the problem persists, reset the
		HUB (see page 62). Press here
		-- Unplug, then plug in the HUB.
		Then, unplug and plug in the
		M5.
		-- If you experience troubles with
		connecting the HUB and M5,
		try relocating the M5 so that
		the M5 is closer to the wireless
		router or HUB.
I cannot group speakers.	•• Is the product connected to the	•• If the product is connected to
	network via Wi-Fi?	the network via Bluetooth, NFC
		tagging(Android only), or TV
		SoundConnect, you cannot use the
		group speakers function.

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