troubleshooting and error code

TROUBLESHOOTING

If you have any of the problems listed below try the solutions given.

This is normal.

•Condensation inside the oven.

•Air flow around the door and outer casing.

•Light reflection around the door and outer casing.

•Steam escaping from around the door or vents.

The oven does not start when you press the START/+30s button.

•Is the door completely closed?

The food is not cooked at all.

•Have you set the timer correctly and/or pressed the START/+30s button?

•Is the door closed?

•Have you overloaded the electric circuit and caused a fuse to blow or a breaker to be triggered?

The food is either overcooked or undercooked.

•Was the appropriate cooking length set for the type of food?

•Was an appropriate power level chosen?

The light bulb is not working.

•The Light bulb should not be replaced in person for safety reasons. Please contact nearest authorised Samsung customer care, to arrange for a qualified engineer to replace the bulb.

The oven causes interference with radios or televisions.

•Slight interference may be observed on televisions or radios when the oven is operating. This is normal. To solve this problem, install the oven away from televisions, radios and aerials.

•If interference is detected by the oven’s microprocessor, the display may be reset. To solve this problem, disconnect the power plug and reconnect it. Reset the time.

Sparking and cracking occur inside the oven (arcing).

•Have you used a dish with metal trimmings?

•Have you left a fork or other metal utensil inside the oven?

•Is aluminum foil too close to the inside walls?

Smoke and bad smell when initial operating.

•It’s a temporary condition by new component heating. Smoke and smell will disappear completely after 10 minutes operation.

To remove smell more quickly, please operate microwave oven with putting lemon formation or lemon juice in the cabinet.

If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.

Please have the following information read;

•The model and serial numbers, normally printed on the rear of the oven

•Your warranty details

•A clear description of the problem

Then contact your local dealer or SAMSUNG aftersales service.

ERROR CODE

“SE” message indicates.

•Clean the keys and check if there is water on the surface around key. Turn off the microwave oven and try setting again. If it occurs again, call your local SAMSUNG Customer Care Centre.

“E-12” message indicates.

•The “E-12” message is Gas Sensor Short. This error may occur because of the high humidity in the cavity when you operate the microwave oven once again shortly after the previous operation of microwave oven for some food is finished.

In this case, because there is a possibility that the Gas Sensor is not out of order turn off the microwave oven and try setting again. If this error occurs again, call your local SAMSUNG Customer Care Centre.

For any codes not listed above, or if the suggested solution does not solve the problem, contact your local SAMSUNG Customer Care Centre.

English - 36

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Samsung MG23H3125XK/EG, MG23H3125XK/EF Troubleshooting and error code, Error Code, SE message indicates, Message indicates
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MG23H3125XK/EF, MG23H3125XK/EG specifications

The Samsung MG23H3125XK/EG is a versatile and efficient microwave oven that is designed to meet the everyday cooking needs of modern households. With its sleek design and advanced features, this microwave is not just an essential kitchen appliance but also a stylish addition to your kitchen décor.

One of the standout features of the MG23H3125XK/EG is its 23-liter capacity. This spacious interior allows users to heat, reheat, and cook a variety of dishes without any hassle. The ceramic enamel interior is another notable characteristic, as it offers easy cleaning and maintenance. This special coating helps to reduce bacterial growth and allows for quick cleanup of spills and splatters, ensuring that your microwave remains hygienic and looks as good as new.

The microwave is equipped with Samsung's innovative Smart Moisture Sensor technology. This feature automatically detects moisture levels during cooking and adjusts the cooking time accordingly, ensuring that your food is cooked evenly and to perfection. This technology takes the guesswork out of cooking, making it easier for users to achieve consistent results with minimal effort.

Additionally, the MG23H3125XK/EG boasts a powerful 800 watts of cooking power. This ensures that food is heated quickly and efficiently, making the microwave a great choice for busy households. The microwave also offers multiple power levels, enabling users to customize the heating process based on the type of food they are preparing.

The eco mode feature makes this microwave even more appealing, as it helps to reduce energy consumption when the appliance is not in use. This not only contributes to lower electricity bills but also aligns with environmentally conscious practices.

Furthermore, the Samsung MG23H3125XK/EG includes a variety of pre-programmed cooking modes. These one-touch settings allow users to easily cook popular dishes with just the touch of a button, enhancing the convenience of meal preparation.

In terms of safety, the microwave comes with a safety lock feature, making it ideal for households with children. This allows parents to prevent accidental operation and ensures peace of mind.

In summary, the Samsung MG23H3125XK/EG is a highly efficient microwave that combines advanced technology with user-friendly features. With its spacious capacity, easy-to-clean interior, moisture sensor functionality, and energy-saving capabilities, it is an excellent choice for anyone looking to elevate their cooking experience.
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