Troubleshooting
4-6-4 SPOOL Error
• Description
To spool which stands for "simultaneous peripheral operations online" a computer document or task list (or "job") is to read it in and store it, usually on a hard disk or larger storage medium so that it can be printed or otherwise processed at a more convenient time (for example, when a printer is finished printing its current document).
| Check and Cause |
| Solution |
1. | Insufficient space of the hard disk in the directory | 1. | Delete the unnecessary files to provide more space |
| assigned for the basic spool. |
| to start printing job. |
2. | If the previous printing error not solved. | 2. | If there are some files with the extension name of |
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| ****.jnl, Delete them and Reboot the Windows to |
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| restart printing job. |
3. | When expected to collide with other program. | 3. | Shut down all other programs except the current |
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| one, if possible. |
4. | When an application program or the printer driver is | 4. | Delete the printer driver completely and reinstall it. |
| damaged. |
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5. | When some files related to OS are damaged or virus | 5 After rebooting the computer, check for viruses, | |
| infected. |
| restore the damaged files and reinstall the program |
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| to do the printing job. |
6. Memory is less than suggested one.
6. Add up enough memory to the PC.
How to delete the data in the spool manager.
In the spool manager, the installed drivers and the list of the documents waiting to be printed are shown. Select the document to be deleted and check the delete menu.
If you intend to delete the current document being printed, the data being transferred to the printer will be put out and then the document is removed. Before choosing the document, the menu is still inactive.
Or put the document out of the list and repeat the routine as in the above or finish the spool manager.
Samsung Electronics |
