Condition

Possible cause

Suggested solutions

 

 

 

Pages print,

The toner

Redistribute the toner

but are

cartridge is

cartridge. See page 8.2.

blank.

defective or out of

If necessary, replace the toner

 

toner.

 

cartridge. See page 8.3.

 

 

 

 

 

 

The file may have

Check the file to ensure that it

 

blank pages.

does not contain blank pages.

 

 

 

 

Some parts, such

Contact a service

 

as the controller

representative.

 

or the board, may

 

 

be defective.

 

 

 

 

The

The setting in the

Select Download as Bitmap in

illustrations

software

the Advanced Options window

print

application is

of the graphic properties. Print

incorrectly in

wrong.

the document again.

Adobe

 

 

Illustrator.

 

 

 

 

 

The printer

Incompatibility

Printing the PDF file as an

does not

between the PDF

image may solve this problem.

print PDF file

file and the

Turn on Print As Image from

correctly.

Acrobat products

the Acrobat printing options.

Some parts

 

Note: It will take longer to print

of graphics,

 

when you print a PDF file as an

text, or

 

 

image.

illustrations

 

 

 

are missing.

 

 

 

 

 

Solving print quality problems

Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems.

Condition

Suggested solutions

 

 

Light or faded

If a vertical white streak or faded area appears

print

on the page:

• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See page 8.2. If this does not improve print quality, install a new toner cartridge.

•The paper may not meet paper specifications (for example, the paper is too moist or too

rough). See page 4.3.

•If the entire page is light, the print resolution setting is too light or toner save mode is on. Adjust the print resolution and toner save mode in the printer properties. See the Software Section.

•A combination of faded or smeared defects may indicate that the printer needs cleaning. See page 8.1.

•The surface of LSU may be dirty. Clean the LSU. See page 8.1.

Toner spots

•

The paper may not meet specifications (for

 

 

example, the paper is too moist or too rough).

 

 

See page 4.3.

 

•

The transfer roller or paper path may be dirty.

 

 

See page 8.1.

Dropouts

If generally rounded, faded areas occur

 

randomly on the page:

• A single sheet of paper may be defective. Try reprinting the job.

• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See page 4.3.

• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.

•The toner cartridge may be defective. See “Vertical repetitive defects” on the next column.

•If these steps do not correct the problems, contact a service representative.

9.7 <Troubleshooting>

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Samsung ML-D2850A, ML-D2850B, ML-S2850A manual Solving print quality problems
Page 38 Page 40

ML-D2850B, ML-D2850A, ML-S2850A specifications

The Samsung ML-S2850A, ML-D2850A, and ML-D2850B are high-performance toner cartridges designed to work seamlessly with Samsung's range of printers. These cartridges are instrumental in delivering crisp, vibrant prints that maintain the quality and reliability that professionals and businesses expect.

The ML-S2850A is a standard toner cartridge that provides exceptional print quality, delivering sharp text and clear images. It is designed for maximum efficiency, featuring an estimated page yield of up to 3,000 pages, making it suitable for moderate printing needs. The advanced toner technology used in this cartridge ensures that prints are produced quickly without sacrificing quality.

In contrast, the ML-D2850A and ML-D2850B cartridges offer high-yield options for users with more extensive printing requirements. The ML-D2850A cartridge also provides an impressive page yield of approximately 5,000 pages, while the ML-D2850B goes even further with an estimated yield of up to 10,000 pages. This makes the ML-D2850A and ML-D2850B ideal for businesses or individuals who require consistent and reliable printing without frequent interruptions for replacement.

One of the key characteristics of these cartridges is Samsung’s advanced polymerized toner technology, which enables finer toner particles. This results in more precise and vivid prints, enhancing the overall quality of the outputs. Additionally, the cartridges are designed with easy installation in mind, ensuring that users can replace them without hassle, which minimizes downtime.

Furthermore, these cartridges come equipped with smart technology features that help to monitor toner levels, providing alerts when it is time to replace them. This proactive approach to toner management prevents unexpected outages and helps streamline printing operations, particularly in busy office environments.

The environmental aspect of these toner cartridges is also noteworthy. Samsung is committed to sustainability, and these toner cartridges are designed with recyclable materials, aligning with eco-friendly initiatives.

In summary, the Samsung ML-S2850A, ML-D2850A, and ML-D2850B toner cartridges offer a combination of high yield, exceptional print quality, and user-friendly features. They cater to varying printing needs, ensuring that both individuals and businesses can find a suitable option. The advanced technology and design not only enhance the printing experience but also contribute to sustainable printing practices.
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