User’s Manual

Troubleshooting

Check List

 

Symptom

Check List

Solutions

 

 

 

 

 

 

 

 

 

The screen shows

Is the screen displaying only one color

Check the signal cable connection.

 

 

 

as if looking at the screen through a

Make sure the video card is fully

 

 

 

strange colors or just

cellophane paper?

 

 

 

black and white.

 

inserted in it's slot.

 

 

 

 

Have the screen colors become

Reboot the computer.

 

 

 

 

strange after running a program or

 

 

 

 

 

due to a crash between applications?

 

 

 

 

 

 

 

 

 

 

 

Has the video card been set properly?

Set the video card by referring to the

 

 

 

 

 

video card manual.

 

 

 

 

 

 

 

 

 

The screen suddenly

Have you changed the video card or

Adjust screen image position and size

 

 

 

the driver?

using the OSD.

 

 

 

has become

 

 

 

 

 

Have you adjusted the resolution or

Adjust the resolution and frequency at

 

 

 

unbalanced.

 

 

 

frequency to the monitor?

the video card.

 

 

 

 

 

(Refer to the Preset Display Modes).

 

 

 

 

 

 

 

 

 

 

The screen can be unbalanced due to the cycle of the video card signals.

 

 

 

 

Readjust Position by referring to the OSD.

 

 

 

 

 

 

 

 

 

The screen is out of

Have you adjusted the resolution or

Adjust the resolution and frequency of

 

 

 

frequency on the monitor?

the video card.

 

 

 

focus or OSD cannot

 

(Refer to the Preset Display Modes).

 

 

 

be adjusted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED is blinking but no

Is the frequency properly adjusted

Adjust the frequency properly by

 

 

 

when checking the Display Timing on

referring to the video card manual and

 

 

images on the screen.

the menu?

the Preset Display Modes.

 

 

 

 

(The maximum frequency per

 

 

 

 

resolution may differ from product to

 

 

 

 

product.)

 

 

 

 

 

 

 

There are only 16

Have the Windows colors been set

For Windows ME/2000/XP:

 

 

 

properly?

Set the colors properly at the

 

 

colors shown on the

 

Control Panel, Display, Settings.

 

 

screen. The screen

 

 

 

 

 

colors have changed

 

 

 

 

 

after changing the

 

 

 

 

 

video card.

 

 

 

 

Has the video card been set properly?

Set the video card by referring to the

 

 

 

 

 

video card manual.

 

 

 

 

 

 

 

There is a message

Have you installed the monitor driver?

Install the monitor driver according to

 

 

 

 

the Driver Installation Instructions.

 

 

that reads

 

 

 

 

 

See the video card manual to see if

Install the monitor driver according to

 

 

 

"Unrecognized

 

 

the Plug & Play (VESA DDC) function

the Driver Installation Instructions.

 

 

monitor, Plug & Play

can be supported.

 

 

 

 

(VESA DDC) monitor

 

 

 

 

 

found".

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 47
Image 47
Samsung MO15PSZN/EDC, MO15PSDCV/XSJ, MO15PSDSV/XSJ, MO15PSZS/EDC, MO15PSDS/EDC Check List Symptom Solutions, Screen shows

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