Troubleshooting
Check List
Symptom | Check List | Solution | |
|
|
| |
I cannot see the On | Have you locked the On Screen | Unlock the OSD by pressing the | |
Screen Display. | Display (OSD) Menu to prevent | MENU button for at least 5 seconds. | |
| changes? |
| |
|
|
| |
The screen shows strange | Is the screen displaying only one | Check the signal cable connection. | |
colors or just black and white. | color as if looking at the screen | Make sure the video card is fully | |
| through a cellophane paper? | ||
| inserted in it's slot. | ||
|
| ||
| Have the screen colors become | Reboot the computer. | |
| strange after running a program |
| |
| or due to a crash between |
| |
| applications? |
| |
|
|
| |
| Has the video card been set | Set the video card by referring to the | |
| properly? | video card manual. | |
|
|
| |
The screen suddenly | Have you changed the video card | Adjust screen image position and | |
has become unbalanced. | or the driver? | size using the OSD. | |
|
|
| |
| Have you adjusted the resolution | Adjust the resolution and frequency | |
| or frequency to the monitor? | at the video card. | |
|
| (Refer to the Preset Display Modes). | |
|
|
| |
| The screen can be unbalanced due to the cycle of the video card signals. | ||
| Readjust Position by referring to the OSD. | ||
|
|
| |
The screen is out of focus or | Have you adjusted the resolution | Adjust the resolution and frequency of | |
OSD cannot be adjusted. | or frequency on the monitor? | the video card. | |
|
| (Refer to the Preset Display Modes). | |
|
|
| |
LED is blinking but no images | Is the frequency properly adjusted | Adjust the frequency properly by | |
on the screen. | when checking the Display Timing | referring to the video card manual | |
| on the menu? | and the Preset Display Modes. | |
|
| (The maximum frequency per | |
|
| resolution may differ from product to | |
|
| product.) | |
|
|
| |
There are only 16 colors | Have the Windows colors been | For Windows ME/2000/XP: | |
shown on the screen. The | set properly? | Set the colors properly at the Control | |
screen colors have changed |
| Panel, Display, Settings. | |
after changing the video card. |
|
| |
Has the video card been set | Set the video card by referring to the | ||
| properly? | video card manual. | |
|
|
| |
There is a message that reads | Have you installed the monitor | Install the monitor driver according to | |
"Unrecognized monitor, Plug & | driver? | the Driver Installation Instructions. | |
Play (VESA DDC) monitor |
|
| |
See the video card manual to see | Install the monitor driver according to | ||
found". | |||
if the Plug & Play (VESA DDC) | the Driver Installation Instructions. | ||
| |||
| function can be supported. |
| |
|
|
| |
19