Troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.
Symptom | Check/Remedy | |
|
| |
I cannot eject the disc. | • Is the power cord plugged securely into the outlet? | |
• Turn off the power and then turn it back on. | ||
| ||
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| |
Playback does not start | • Are you using a deformed disc or a disc with scratches on the surface? | |
immediately when the | ||
• Wipe the disc clean. | ||
Play/Pause button is pressed. | ||
| ||
|
| |
| • The unit does not produce sound during fast playback and slow | |
No sound. | playback. | |
• Are the speakers connected properly? | ||
| ||
| • Is the disc severely damaged? | |
|
| |
The remote control does not | • Is the remote control being operated within its operational angle and | |
distance range? | ||
work. | ||
• Are the batteries drained? | ||
| ||
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| |
• The product is not working. | • Reset the unit: With no disc inserted and the “NO DISC” message on | |
(Example: The power goes out or | the display of the product, press and hold the STOP (@) button on the | |
the front panel key doesn't work | main unit for longer than 5 seconds. | |
or you hear a strange noise.) |
| |
• The product is not working | Using the RESET function will erase all stored settings. | |
normally. | Do not use this unless necessary. | |
|
| |
| • Is the antenna connected properly? | |
Can't receive radio broadcast. | • If the antenna's input signal is weak, install an external FM antenna in an | |
| area with good reception. | |
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16 English
