Appendix
Troubleshooting
Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.
|
|
Symptom | Check/Remedy |
I cannot eject the disc. | • Is the power cord plugged securely into the outlet? |
| • Turn off the power and then turn it back on. |
Playback does not start immediately | • Are you using a deformed disc or a disc with scratches on the |
when the Play/Pause button is | surface? |
pressed. | • Wipe the disc clean. |
Sound is not produced. | • No sound is heard during fast playback, slow playback, and |
| step motion playback. |
| • Are the speakers connected properly? Is the speaker setup |
| correctly customized? |
| • Is the disc severely damaged? |
The remote control does not work. | • Is the remote control being operated within its operational |
| angle and distance range? |
| • Are the batteries drained? |
The product is not working. | • Press the @ button (on front panel) for more than 5 seconds |
(Example: The power goes out or the | with no disc inside. The initialization message appears on the |
front panel buttons don't work, or | screen, and the power will turn off automatically. When you |
you hear a strange noise.) | turn your product on again, all the settings will be reset. |
The product is not working normally. | Don't use this unless absolutely necessary. |
Can't receive radio broadcast. | • Is the antenna connected properly? |
| • If the antenna's input signal is weak, install an external FM |
| antenna in an area with good reception. |
Turn off automatically after displaying | • Check the power in use is within the range of the power which |
"PROTECT" | specified on the rear label of the product. |
| • If "Voltage Selector" is on the rear panel, check the power is |
| same with the voltage that you set manually. |
28 English
