Export Disk Image Function

Recovering/Backing up the Computer (Optional)

If you frequently recover your computer to the default (factory) settings, you can conveniently recover your computer after exporting the default (factory) status disk image to an external storage device.

1 Connect the external storage device, and then select a drive to save to.

2 Click Run.

3 Perform the process by following the instructions to completely save the default (factory) status disk image to the external storage device.

Now disconnect the saved external storage device and store it separately.

To restore the computer settings to the factory default settings,

connect the external storage device that contains the disk image of your computer, and repeat the steps mentioned in the Recovering section.

Chapter 5. 110 Troubleshooting

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Samsung NP915S3G-K01US user manual Export Disk Image Function

Contents

Page Contents Chapter Getting Started Safety Precaution Notations Before You StartText Notations About the capacity representation of the storage CopyrightOS and Software Support About the Product Capacity Representation Standard There is a danger of suffocation Safety PrecautionsInstallation Related Keep the plastic bags out of the reach of children There is a danger of electric shock or fire Power RelatedDo not touch the main plug or power cord with wet hands Do not unplug the power cord by pulling the cable only AC Adapter Usage Precautions Connect the power cord to the AC adapter firmlyUse only the AC adapter supplied with the product Battery Usage Related Use an authorized battery and AC adapter onlyThere is a danger of electric shock or choking There is a danger of an explosion or fire This may result in harming or burning your skin Usage Related Upgrade Related Never disassemble the power supply or AC adapterFailure to do so may cause electric shock Security and Movement Related Use only a battery authorized by Samsung Electronics Do not place a heavy object over the productDispose of worn-out batteries properly Do not drop or knock the product Use a wall outlet or multi-plug with a grounding part Check CDs for cracks and damage prior to use Do not insert your fingers into the PC Card Slot Never disassemble or repair the product by yourself Carefully touch a part or device of the productTake care not to throw or drop a computer part or device Use parts authorized by Samsung Electronics only Safety Precautions When Using the AC Power Plug Using the Power Supply in an Airplane When Using the Airplane Charging Coverter When Using the Auto Adapter Proper Posture Proper Posture During Computer Use Eye Position Hand PositionKeep your arm at a right angle as shown by the figure Illumination Volume Control Headphones and SpeakersCheck your volume first to listen to music Use Time Break Time Front View Overview Fn Lock Status indicators and sensors OptionalPower Caps Lock Right View Monitor PortInterface Left View Speaker Device used to generate sound Bottom View About Windows Activation Adjusting the screen brightnessTurning the Computer On and Off Turning the computer on Touch screen Tap and hold the Start button Click Settings PowerTurning the computer off On the desk top Unlocking the screen Chapter Using Windows On the Start screen, select Help+Tips What is Microsoft Windows?Viewing Help+Tips Displaying Help Charms is hidden at the right App Refers to the apps that are currently installedScreen At a Glance Start screen Using the Start button DesktopTouchpad/mouse Place the mouse Activating the Charms Using the Charms Network Changing the SettingsChange PC settings Icon Name Function Description Click the Charms Settings Using Apps Using AppsStarting/Exiting an App Store App Using split screensSelect the Apps in the Start screen To the left or right Camera App at a Glance Adding/Removing an App to/from the Start ScreenSelect Camera From the Start screen To take photos, select To edit photos To play the photo or movie Configuring your Microsoft Account Using the Windows Store Windows Hot Key Function Touch Operation Function Description Using the Touch ScreenUsing a Touch Screen Touch screen models only Learning about Basic Touch Screen Operations Displays the last run App Tile of all apps installed is displayedAll Apps screen switches to the Start screen Touch Operation Function Description Slightly press with your finger to select an item Screen, the corresponding capability is activatedTap and swipe Your mouse Target or more detailed information Calibrating the Screen On the Desktop, press the Charms Settings Control Display the Touch Keyboard Using the Touch KeyboardInput Mode Entering Characters Input Panel on the touch screen Touch-enabled mode Entering characters in Handwriting ModeTap the Touch-enabled mode Tap the Hand-writing mode icon On the Touch Keyboard Using a Touch Screen Touch screen models only Chapter Using the computer Keyboard Shortcut KeysShortcut Keys Name Function Other Function Keys Optional Settings Moving the cursor on the screen TouchpadBasic Touchpad Functions Click Function Configuring the Gesture Function Right Button FunctionDrag Function Last Run Window Opening Function Scroll FunctionZoom Functions Charms Menu Activating Function Turning the touchpad off automatically Desktop Settings Control Panel Hardware and Sound TouchpadTouchpad On/Off Function Locking with shortcut keys External-type CD drive ODD, To be purchased This computer supports an external USB CD-ROM drive can beAdditionally purchased Inserting and Ejecting a CD Computer is off, place the end of a paper clipEmergency Hole until the CD tray is ejected Multi Card Slot Optional Example SD CardMemory Card Naming Click to open the folder and click View Files To remove a memory card Click the File Explorer icon To format a memory card External TV MonitorProjector Connecting an External Display DeviceConnecting to the monitor port Optional About the connection cable Extend Connecting through the Micro Hdmi port OptionalPC screen only Duplicate External TV Monitor Projector Using the Sound Recorder Adjusting the VolumeAdjusting the Volume using the Keyboard Adjusting the Volume using the Volume Adjustment Program Settings Control Panel Hardware and Sound Using SoundAlive Optional Click Settings Display Color tone Controlling the Brightness Using the KeyboardSwitching the picture mode Click the Charms menu Settings Screen Adjustment icon Saving battery power consumption Instructions for Cleaning the LCDLCD bad pixels principle of computer Connecting to the Wired LAN Wired Network Select Internet Protocol Version 4TCP/IPv4 from the list IP address Using the WOL Wake On LAN functionConfigure the IP settings Network settings have been completed Wired Network Wireless Network Optional What is an Access Point AP?Screen figures and terms may differ depending on the model Connecting to a Wireless LAN If you click the Charms menu SettingsConnections icon, a list of available APs appears Mobile broadband Wireless WAN, Optional Registering the TPM program Setting Up the TPMInstalling the TPM program Initializing the TPM chip Press the F10 key to save the changes Initializing the TPM chip Select TPM Host SW and click Install Using the TPM Security Device OptionalInstalling the TPM program Status item and set the item to Enable and Activate On the Start screen, click the bottom-left icon Then click Infineon Security Platform SolutionAdministrator Alternatively, double-click Registering the TPM program Encrypt from the pop-up menu Using the TPM programThis dialog box only appears when the folder is encrypted Encrypting a file folder Decrypting an encrypted folder file When the virtual drive PSD does not appear Security Platform FeaturesOpen the File Explorer Create/Manage Contents. and click NextDeleting the virtual drive Click Personal Secure Drive TPM chip initialization process Control Panel Programs Uninstall a programClick the File Explorer Drive C ProgramData folder Preference Using the Multimedia App OptionalThird-party software related services Edit photos that you took or selected to your Using the S Player+ app Using the PhotoStudio app HomeSync Lite Using Apps With a Samsung Smartphone OptionalSamsung Kies SideSync Samsung Software Update Select the items that you want to update before proceedingSW Update Diagnosing the Computer Status and Troubleshooting Support CenterDiagnosing Using the Security Slot Chapter Settings and Upgrade Product Bios Setup System Bios Setup Keys Bios Setup Screen Setting a Supervisor Password Setting a Boot Password Set the Password on boot item to Enabled Setting a User PasswordSetting Up a Boot Password Setting up a Hard Disk Drive Password Optional Deactivating the Password Supervisor Password item, press EnterEnter Set the Boot Device Priority Boot Option #1 item on Changing the Boot Priority Status Charge LED BatteryCharging the Battery This computer is equipped with an internal battery Measuring the Remaining Battery Charge Confirming the battery charge in the TaskbarBattery Usage Time Information Options Extending the Battery Usage TimeUsing the power management program Decreasing the LCD Brightness Direction keys and press Enter Using the Battery Calibration Function Chapter Troubleshooting You can back up your entire Windows drive Recovering/Backing up the Computer OptionalRecovery Introduction Restores the entire Windows drive If Windows does not start RecoveringStart screen after the computer boots up Recovery Recovering after a Backup Backing upYou cannot select a DVD drive Recovering Separately to connect the hard disk and your computer You need to purchase an external hard USB connectorDisk with the same settings To copy the external storage disk Export Disk Image Function Computer Recovery Function in Windows Reinstalling Windows Optional Reinstalling in WindowsIf the Select Windows Installation window appears, click Custom Upgrade Install Now Reinstalling when Windows does not start Recovery Related Touchpad/mouse Touchpad/mouse Click Charms Settings Power Shut downWindows Related Q2 The App disappeared in the Start screen Touch screen Looks smaller Settings, color, and so on?How to activate Active Windows 8.1, and install a different OS Sound Related OthersExisting Windows systems Chapter Appendix Important Safety Information Safety InstructionsSetting Up your System Care During Use Instruction On Safety Operation of NotePC Laser Safety Note Replacement Parts and AccessoriesBattery Disposal Laser Safety Power Cord Requirements Connect and Disconnect the AC adapterGeneral Requirements Regulatory Compliance Statements Wireless Guidance USA and Canada Safety Requirements and Notices United States of AmericaExplosive Device Proximity Warning Safety Notices for Other Devices in the Wireless Network Unintentional Emitter per FCC PartUse On Aircraft Caution If fitted with 2.4G band or 5G band Intentional emitter per FCC Part Health and safety information Canada Unintentional Emitter per ICES-003Intentional Emitter per RSS Brazil Low band 5.15 5.35 GHz is for indoor use only European UnionEuropean Union CE Marking and Compliance Notices European Directives Danish ČeskyCzech Dansk Polish MagyarHungarian Polski Local Restriction of 802.11b/802.11g Radio Usage Manufacturer Information General BelgiumFrance Weee Symbol Information India OnlyApplicable in countries with separate collection systems Samsung Packaging Take-Back Program TCO Certified for corresponding models only Usability Designed for YouEnvironment- Designed for the Planet Product Specifications Energy Star Partner Registered Trademarks Glossary Firewall Hibernation Mode Protocol Network AdministratorNotification Area Partition System File Sleep ModeShare Shared Folder