Using the recovery function, Windows | Samsung NP940X3GK04US

Troubleshooting

Using the recovery function

If the Recovery application is not supported by the computer, recover system to factory default settings using the recovery function of Windows 8.

Reinstalling Windows will erase all data saved on the computer. Back up application and personal data to an external storage device before reinstalling Windows.

1	Open the Charms and select the Settings charm →Change
	PC settings →General.
2	Select Get started under Remove everything and reinstall
	Windows.
	Select Get started under Refresh your PC without affecting
	your files to recover the computer while keeping photos,
	videos, music files, and documents.
3	Follow the on-screen instructions to proceed with the
	reinstallation.

After a recovery, right-click any area and select All apps → SW Update to install necessary Samsung applications.

Copying the hard drive (making a disk image)

To replace the hard drive, move the data to the new drive by making a disk image. The new drive must be large enough to hold the data from the current drive.

Purchase an external hard drive connector separately to connect the new drive to the computer.

1	Connect the new drive to the computer with an external hard
	drive connector.
2	On the Start screen, right-click any area and select All apps →
	Recovery.
3	Select Disk copy.

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Samsung NP940X3GK04US, NP940X3GK01US Using the recovery function, PC settings →General, Windows, Select Disk copy

Contents

Page About this manual This manual is protected under international copyright laws Instructional icons and expressionsCopyright Trademarks Operating system and software support Product capacity representationStorage capacity representation Memory capacity representation Table of contents Layout Front viewNumber/Name Description Camera Light sensor Number/Name Description Power button TouchpadKeyboard Microphone Operating indicator light Number/Name Description Power LEDTurned on Charge status Right view Power to the computer Wired LAN portLeft view Number/Name Description DC jack This feature may not be available with some USB devices About the chargeable USB port Speaker Bottom viewFan vents Charging the battery Connect the power cable to the AC adapterPlug the power cable into an electric socket AC adapter When charging is complete, the charge status turns green Unplug it from the electric socketCharge LED Red or Orange Charging Battery status Battery usage time Turning the computer on and off Turning on Save all the data before turning off the computer Select the Settings charm →Power →Shut downTurning off About Windows Online helpHelp Alternatively, on the desktop, press the F1 key Screens in Windows Start screen Number/Name Description OpenCharms Desktop Switch to DesktopCharms Right of the screen Start screen Switching to the Start screen Documents and files Charms Opening the Charms Learning about the Charms Settings charm Grouping tiles App tilesTile position Editing tiles Naming a groupOut Right-click a group and select Name group Microsoft account Touch screen Touch screen gesturesSwiping Only use fingers to use the touch screen Tapping and holding TappingDouble-tapping Dragging Pinching Basics Tablet PC Settings →Calibrate When using a fingerCalibrating the screen On the desktop, open the Charms and then select Entering text Use the virtual keyboard to enter text Changing the keyboard layout Number Description Entering uppercase Changing language keyboardsHandwriting Copying and pasting Using hot keys Keyboard Hot key functions Open Ease of Access Center Windows hot keysKey Description Alt+F4 Touchpad Basic touchpad functionsClicking function Double-clicking function Gesture functions Right-clicking functionDragging function To right-click an item, press the right touchpad button Pinching Configuring touchpad gestures Touchpad lockTurning the touchpad off automatically → desired options Controlling with Charms LCD brightnessControlling with keyboard Changing display mode Select Display →Display Color →an option Volume SoundAlive Setup utility BiosEntering the Bios screen Number Name Learning the Bios screenBios setup screen appears as shown below Bios setup keys Boot password Password, or HDD Password Setting passwordsSetting a boot password Removing a password Enter the current password and select OkSelect Save →Yes to save and restart Without entering any characters, select Ok →Ok Boot priority Select Boot Device Priority Wired LAN Wired LANConnect a LAN adapter to the wired LAN port Charm →Control Panel →Network and Internet → Select OK to save the settings Wake on LAN WOL feature Windows 8 does not support ping-enabled Wake On LANRight-click Ethernet and select Properties Device to wake the computer →OK Wireless LAN About Access Point APWi-Fi networks Open the Charms and then select Settings charm → Available Airplane mode → Connect automatically →Connect Open the Charms and then select Settings charm → Available Opening applications Using applicationsThird-party software related services Closing an application Opening recent applicationsCursor changes to a hand shape Select an application to open it Viewing two applications Pinning an application Store Settings Software Update Select SW UpdateSelect Install & Update Select items to update →OK Select Support Center Select Resolve to correct the problemsSupport Center Player+ Samsung Kies HomeSync Lite SideSync Initializing the TPM chip TPM security solution optionalConfiguring the security solution Set TPM State to Clear Installing the TPM solution Run Recovery and select System SoftwareSelect System Software Installation Select TPM Host SW →Install Now Applications Encrypting folders and files Window and select OK Opening encrypted folders and filesDouble-click an encrypted folder or a file Using the virtual drive Personal Secure Drive Decrypting folders and files When the virtual drive PSD does not appear Enter the user passwordConfiguration Drive PSD →Next Registering a new user to the security solution Deleting a virtual driveDrive →Create/Manage Select Delete selected PSD →Next ProgramData Deleting authentication informationConfiguring the security solution TPM Inserting and ejecting a CD or DVD Connecting the driveExternal CD/DVD drive External devices Memory card Inserting a memory card Removing a memory card→Continue without scanning Select Open folder to view files Formatting a memory card Select Start Connecting to a display External display When using a VGA cable When using a Micro Hdmi cableConnect the power cord to the external display Supports an external input Slim security slot Troubleshooting Recover/Backup Recovering to factory default Right-click any area and select All apps →Recovery Select the first point →Recover Follow the on-screen instructions to complete the recoveryRecovery Backing up the current system Select Backup Recovering after a backup Select Recover Using the recovery function PC settings →GeneralWindows Select Disk copy New one Select an option under Disk recovery point →Disk copyService Making a disk image of factory default settings Select Factory image Windows Set Secure boot Control to Off Select the Boot menuSet Fast Bios Mode to Off Touch screen resolution RecoveryWhat is a Recovery Area? Text on the screen overlaps or looks small What is a recovery image? Product specifications Images may differ from actual products Ergonomic tipsBack and neck Use an external keyboard and mouse when using Arms and handsHand in almost a straight line Typing Avoid using headphones for long periods of time Eye position and display illumination Operating conditions Using an AC power plug BatteryCharging the battery on an airplane Using an auto adapter Using an airplane charging converterCigarette lighter socket Port of the computer Safety precautions Keep the computer at least 15 cm away from any object Handle the power cord with care Do not touch with wet hands Connect the power cord to the AC adapter firmlyCord Adapter Damaged cable or cord may result in electric shock or fire Use only Samsung-approved battery and AC adapterFailure to do so may result in electric shock or fire Keep the product away from water or liquid There is a danger of explosion or fireFailure to do so may result in an explosion or fire Contact the Samsung Service Center or an electrician Failure to do so, may cause electric shock 111 Installation related Do not place a heavy object over the productDispose of worn-out batteries properly This may cause an injury, fire or explosion Use the pen for its intended purpose only Use only a battery authorized by SamsungUsage related Do not drop, hit, or apply excessive force to the computer Do not use a damaged or modified CD Upgrade Related Take care when touching the product or partsDo not insert the fingers into the PC Card Slot Keep the product away from magnetic fields Never disassemble or repair the product by yourself Security and movement relatedUse parts authorized by Samsung only Take care not to damage the data on a hard disk drive Cleaning the LCD screen LCD bad pixels principle of the computer Setting up the system Important safety informationSafety instructions Care during use Technical specifications of the devices Computer the unit should be switched off and batteryAuthorized service centers Removed. The unit should be checked by a qualified Replacement parts and accessories Battery disposal Laser safety Power cord requirementsDo not unplug the power cord by pulling the cable only Connect and disconnect the AC adapter Wireless guidance General requirementsRequirements listed below are applicable to all countries If fitted with 2.4G band or 5G band 125 USA and Canada Safety Requirements and Notices United States of America Safety notices for other devices in the wireless network Unintentional emitter per FCC PartExplosive Device Proximity Warning Use On Aircraft Caution 128 Intentional emitter per FCC Part If fitted with 2.4 G band or 5 G band Health and safety information Intentional emitter per RSS CanadaUnintentional emitter per ICES-003 132 133 European Directives BrazilEuropean Union Low band 5.15 5.35 GHz is for indoor use only NationDescription Nation Description EestiEstonianEnglish EspañolSpanish LatviskiLatvian LietuviųLithuanianNederlandsDutch MaltiMaltese SvenskaSwedish SlovenskySlovakSuomiFinnish Local restriction of 802.11b/802.11g radio usage Due to the fact that the frequencies used by France BelgiumFor other languages, refer to the corresponding manuals Weee symbol information RTC caution India only Samsung package Take-Back program USA only Here are some of the features offered with this product Usability Designed for You Environment- Designed for the Planet 145 English /2013. 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