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Samsung NP940X3G-K01US, NP940X3GK04US, NP940X3GK01US user manual Troubleshooting, Recover/Backup

Models: NP940X3G-K01US NP940X3G-K04US NP940X3GK04US NP940X3GK01US

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Troubleshooting

Recover/Backup

When a problem occurs with the computer, it is possible to easily recover the computer back to the factory default settings by using the Recovery application (Recover/Backup). It is also possible

to recover the computer to a previously backed up point. Back up important data regularly before a problem occurs with the computer.

•The Recovery application may not be provided in models with less than 64 GB of memory. For models with less than 64 GB of memory, recover the computer to the factory default settings by reinstalling Windows.

•Some functions may differ or may be unavailable, depending on the version. The instructions provided here are based on Recovery 6.0. Refer to the application’s help for more information.

•Run the Recovery application with administrator privileges.

•CD/DVD drives are not supported by the Recovery application.

•Recovering the computer erases the data or applications saved after a backup point. Therefore, back up important data regularly before a problem occurs with the computer.

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Samsung NP940X3G-K01US, NP940X3GK04US, NP940X3GK01US, NP940X3G-K04US user manual Troubleshooting, Recover/Backup

Contents

Page About this manual Instructional icons and expressions CopyrightThis manual is protected under international copyright laws Trademarks Memory capacity representation Operating system and software supportProduct capacity representation Storage capacity representation Table of contents Light sensor LayoutFront view Number/Name Description Camera Microphone Number/Name Description Power buttonTouchpad Keyboard Charge status Operating indicator lightNumber/Name Description Power LED Turned on Right view Number/Name Description DC jack Power to the computerWired LAN port Left view About the chargeable USB port This feature may not be available with some USB devices Bottom view Fan ventsSpeaker AC adapter Charging the batteryConnect the power cable to the AC adapter Plug the power cable into an electric socket Red or Orange Charging When charging is complete, the charge status turns greenUnplug it from the electric socket Charge LED Battery usage time Battery status Turning on Turning the computer on and off Select the Settings charm →Power →Shut down Turning offSave all the data before turning off the computer Alternatively, on the desktop, press the F1 key About WindowsOnline help Help Screens in Windows Desktop Start screenNumber/Name Description Open Charms Start screen Switch toDesktop Charms Right of the screen Documents and files Switching to the Start screen Opening the Charms Charms Learning about the Charms Settings charm App tiles Tile positionGrouping tiles Right-click a group and select Name group Editing tilesNaming a group Out Microsoft account Only use fingers to use the touch screen Touch screenTouch screen gestures Swiping Tapping Double-tappingTapping and holding Pinching Dragging Basics On the desktop, open the Charms and then select Tablet PC Settings →CalibrateWhen using a finger Calibrating the screen Use the virtual keyboard to enter text Entering text Number Description Changing the keyboard layout Copying and pasting Entering uppercaseChanging language keyboards Handwriting Keyboard Using hot keys Hot key functions Alt+F4 Open Ease of Access CenterWindows hot keys Key Description Double-clicking function TouchpadBasic touchpad functions Clicking function To right-click an item, press the right touchpad button Gesture functionsRight-clicking function Dragging function Pinching → desired options Configuring touchpad gesturesTouchpad lock Turning the touchpad off automatically LCD brightness Controlling with keyboardControlling with Charms Select Display →Display Color →an option Changing display mode Volume Setup utility Bios Entering the Bios screenSoundAlive Learning the Bios screen Bios setup screen appears as shown belowNumber Name Boot password Bios setup keys Setting passwords Setting a boot passwordPassword, or HDD Password Without entering any characters, select Ok →Ok Removing a passwordEnter the current password and select Ok Select Save →Yes to save and restart Select Boot Device Priority Boot priority Charm →Control Panel →Network and Internet → Wired LANWired LAN Connect a LAN adapter to the wired LAN port Select OK to save the settings Device to wake the computer →OK Wake on LAN WOL featureWindows 8 does not support ping-enabled Wake On LAN Right-click Ethernet and select Properties Open the Charms and then select Settings charm → Available Wireless LANAbout Access Point AP Wi-Fi networks → Connect automatically →Connect Airplane mode Available Open the Charms and then select Settings charm → Using applications Third-party software related servicesOpening applications Select an application to open it Closing an applicationOpening recent applications Cursor changes to a hand shape Pinning an application Viewing two applications Store Settings Select items to update →OK Software UpdateSelect SW Update Select Install & Update Select Resolve to correct the problems Support CenterSelect Support Center Samsung Kies Player+ SideSync HomeSync Lite TPM security solution optional Configuring the security solutionInitializing the TPM chip Set TPM State to Clear Select TPM Host SW →Install Now Installing the TPM solutionRun Recovery and select System Software Select System Software Installation Applications Encrypting folders and files Opening encrypted folders and files Double-click an encrypted folder or a fileWindow and select OK Decrypting folders and files Using the virtual drive Personal Secure Drive Drive PSD →Next When the virtual drive PSD does not appearEnter the user password Configuration Select Delete selected PSD →Next Registering a new user to the security solutionDeleting a virtual drive Drive →Create/Manage Deleting authentication information Configuring the security solution TPMProgramData Connecting the drive External CD/DVD driveInserting and ejecting a CD or DVD External devices Memory card Select Open folder to view files Inserting a memory cardRemoving a memory card →Continue without scanning Select Start Formatting a memory card External display Connecting to a display Supports an external input When using a VGA cableWhen using a Micro Hdmi cable Connect the power cord to the external display Slim security slot Recover/Backup Troubleshooting Right-click any area and select All apps →Recovery Recovering to factory default Backing up the current system Select the first point →RecoverFollow the on-screen instructions to complete the recovery Recovery Select Backup Select Recover Recovering after a backup Select Disk copy Using the recovery functionPC settings →General Windows Select an option under Disk recovery point →Disk copy ServiceNew one Select Factory image Making a disk image of factory default settings Windows Select the Boot menu Set Fast Bios Mode to OffSet Secure boot Control to Off Text on the screen overlaps or looks small Touch screen resolutionRecovery What is a Recovery Area? What is a recovery image? Product specifications Ergonomic tips Back and neckImages may differ from actual products Typing Use an external keyboard and mouse when usingArms and hands Hand in almost a straight line Eye position and display illumination Avoid using headphones for long periods of time Operating conditions Battery Charging the battery on an airplaneUsing an AC power plug Port of the computer Using an auto adapterUsing an airplane charging converter Cigarette lighter socket Keep the computer at least 15 cm away from any object Safety precautions Adapter Handle the power cord with care Do not touch with wet handsConnect the power cord to the AC adapter firmly Cord Use only Samsung-approved battery and AC adapter Failure to do so may result in electric shock or fireDamaged cable or cord may result in electric shock or fire There is a danger of explosion or fire Failure to do so may result in an explosion or fireKeep the product away from water or liquid Failure to do so, may cause electric shock Contact the Samsung Service Center or an electrician 111 This may cause an injury, fire or explosion Installation relatedDo not place a heavy object over the product Dispose of worn-out batteries properly Use only a battery authorized by Samsung Usage relatedUse the pen for its intended purpose only Do not use a damaged or modified CD Do not drop, hit, or apply excessive force to the computer Keep the product away from magnetic fields Upgrade RelatedTake care when touching the product or parts Do not insert the fingers into the PC Card Slot Security and movement related Use parts authorized by Samsung onlyNever disassemble or repair the product by yourself Take care not to damage the data on a hard disk drive LCD bad pixels principle of the computer Cleaning the LCD screen Important safety information Safety instructionsSetting up the system Care during use Removed. The unit should be checked by a qualified Technical specifications of the devicesComputer the unit should be switched off and battery Authorized service centers Battery disposal Replacement parts and accessories Connect and disconnect the AC adapter Laser safetyPower cord requirements Do not unplug the power cord by pulling the cable only If fitted with 2.4G band or 5G band Wireless guidanceGeneral requirements Requirements listed below are applicable to all countries 125 United States of America USA and Canada Safety Requirements and Notices Use On Aircraft Caution Safety notices for other devices in the wireless networkUnintentional emitter per FCC Part Explosive Device Proximity Warning 128 If fitted with 2.4 G band or 5 G band Intentional emitter per FCC Part Health and safety information Canada Unintentional emitter per ICES-003Intentional emitter per RSS 132 133 Brazil European UnionEuropean Directives NationDescription Low band 5.15 5.35 GHz is for indoor use only EspañolSpanish Nation DescriptionEestiEstonian English MaltiMaltese LatviskiLatvianLietuviųLithuanian NederlandsDutch SlovenskySlovak SuomiFinnishSvenskaSwedish Due to the fact that the frequencies used by Local restriction of 802.11b/802.11g radio usage Belgium For other languages, refer to the corresponding manualsFrance RTC caution Weee symbol information India only USA only Samsung package Take-Back program Usability Designed for You Here are some of the features offered with this product 145 Environment- Designed for the Planet English /2013. 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