Try resetting the picture to view the default picture settings (go to Picture

Reset Picture).

There is a dotted line on the edge of the screen.

If the Picture Size is set to Screen Fit, change it to 16:9.

Change the cable/satellite box resolution.

The picture is black and white.

If you are using an AV composite input,

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Samsung PN64E8000 manual → Reset Picture, There is a dotted line on the edge of the screen, Picture is black and white