There is something wrong

Try this!

with the TV.

 

 

 

Broadcasting is grayed

The Broadcasting menu is only available when Source is set to TV.

The Broadcasting menu cannot be accessed while watching TV using a cable

out.

box or satellite receiver.

 

 

 

The settings are lost

If Use Mode is set to Store Demo, the TV's audio and video settings are

after 30 minutes or every

automatically reset every 30 minutes.

time the TV is turned off.

Change Use Mode (Support > Use Mode) to Home Use.

 

 

 

Check the cable connections and reconnect them.

There is an intermittent

Loss of audio or video can be caused by using overly rigid or thick cables.

loss of audio or video.

Make sure the cables are flexible enough for long term use. If you are mounting

 

the TV to a wall, we recommend using cables with 90-degree connectors.

 

 

There are small particles

This is part of the product’s design and is not a defect.

on the TV's bezel.

 

 

 

The PIP menu is not

PIP functionality is only available when you are using an HDMI or Component

available.

source.

 

 

A POP (TV’s internal

Change Use Mode (Support > Use Mode) to Home Use.

banner ad) appears on

the screen.

 

 

 

The TV is making a

The expansion and contraction of the TV's outer casing may cause a popping

popping noise.

noise. This does not indicate a product malfunction. The TV is safe to use.

 

 

 

Your TV utilizes high-speed switching circuits and high levels of electrical

 

current, and depending on the brightness level being used may seem slightly

The TV is making a

noisier than a conventional TV.

Your TV has undergone strict quality control procedures that meet our

humming noise.

demanding performance and reliability requirements.

 

 

Some noise coming from the TV is considered normal and is not an acceptable

 

cause for an exchange or refund.

 

 

 

This issue affects PDP TVs only. Watching TV for an extended period of time or

 

using the 4:3 screen ratio only may result in burn-ins.

Image Retention (Burn

PDP TVs are equipped with Pixel Shift screen burn reduction technology. Pixel

Shift technology reduces screen burn-ins in PDP TVs.

In) Issue

It does this by moving the picture slightly vertically or horizontally.

 

 

Use Screen Burn Protection (System > Screen Burn Protection) to prevent

 

screen burn-ins.

 

 

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Samsung PN64F8500AF manual Broadcasting is grayed