Troubleshooting

Before contacting the Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

Check that the mains lead has been connected to a wall socket.

Check that you have pressed the (Power) button (On/Off) on the front panel or press the POWER () button on the remote control.

Check the picture contrast and brightness settings.

Check the volume.

Check if Internal Mute is set to ON.

Normal picture but no sound

Check the volume.

Check whether the volume MUTE () button on the remote control has been pressed.

No picture or black and white picture

Adjust the colour settings.

Check that the broadcast system selected is correct.

Sound and picture interference

Try to identify the electrical appliance that is affecting the television, then move it further away.

Plug the television into a different main socket.

Blurred or snowy picture, distorted sound

Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions

Replace the remote control batteries.

Clean the upper edge of the remote control (transmission window).

Check that the “+” and “–” ends of the batteries are inserted correctly.

Check that the batteries are drained.

Screen is black and power indicator light blinks steadily

On your computer check; Power, Signal Cable.

The TV is using its power management system.

Move the computer’s mouse or press any key on the keyboard.

On your equipment check (STB, DVD, etc) ; Power, Signal Cable.

The TV is using its power management system.

Press the Source button on the panel or remote control.

Turn the TV off and on.

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Samsung PS-50P7HD, PS-42P7HD manual Troubleshooting

PS-42P7HD, PS-50P7HD specifications

The Samsung PS-50P7HD and PS-42P7HD are plasma television models that were designed to offer impressive picture quality, sleek design, and enhanced viewing experiences. Both models, part of Samsung's P7 series, stand out for their large screen sizes and high-definition capabilities, making them attractive options for home entertainment.

The PS-50P7HD features a 50-inch screen, while the PS-42P7HD comes with a slightly smaller 42-inch display. Despite the difference in size, both models utilize Samsung's advanced plasma technology, which provides deeper blacks, richer colors, and smooth motion. Plasma screens are renowned for their ability to deliver a wide viewing angle, ensuring that the picture remains vibrant and consistent, even when viewed from the side. This makes them ideal for family gatherings or movie nights.

Both models support 720p HD resolution, offering a pixel resolution of 1366 x 768. While not 1080p, this resolution still provides excellent clarity and detail for most standard viewing situations. The incorporation of Samsung's DNIe (Digital Natural Image engine) technology enhances picture quality by optimizing the sharpness, contrast, and color, resulting in an overall more lifelike image.

In terms of connectivity, the PS-50P7HD and PS-42P7HD come equipped with multiple inputs, including HDMI and component video ports, allowing users to connect various devices such as gaming consoles, Blu-ray players, and set-top boxes with ease. This versatility makes it simple to set up a comprehensive home entertainment system.

Another notable feature of both models is their slim profile, allowing for easier wall mounting and saving living space. The sleek design is complemented by a modern aesthetic that blends seamlessly into contemporary decor.

In summary, the Samsung PS-50P7HD and PS-42P7HD plasma televisions are well-regarded for their impressive picture quality, color accuracy, and versatile connectivity options. With features like the DNIe technology and the large screen sizes, these models provide an enjoyable viewing experience, whether for movie watching, gaming, or general entertainment.