Problemer med video-app (Youtube osv.)

•• Skift DNS til 8.8.8.8. Vælg

> Indstill. > Generelt > Netværk > Netværksstatus > IP-indstil. > DNS-indst. >

Indtast manuelt > DNS Server > og indtast 8.8.8.8 > OK.

•• Nulstil ved at vælge

>

Indstill. > Support > Selvdiagnose > Nulstil Smart Hub.

Hver er Fjern-support?

Samsungs Fjern-supporttjeneste giver dig en-til-en-support med en Samsung-tekniker, der kan fjernservicere TV'et og gøre følgende:

•• Diagnosticere TV'et

•• Tilpasse TV'ets indstillinger for dig

•• Udføre en fabriksnulstilling af TV'et

•• Installere anbefalede firmware-opdateringer

Hvordan fungerer Fjernsupport?

Det er nemt at få en Samsung Tech-medarbejder til at fjernservicere TV-et:

1.Ring til Samsungs kundeservice, og bed om fjernsupport.

2.Åbn menuen på dit tv, og gå til afsnittet Support.

3.Vælg Fjernadministration, og læs og acceptér serviceaftalerne. Når PIN-skærmen vises, skal du indtaste PIN- koden til agenten.

4.Agenten får herefter adgang til TV'et.

Økosensor og skærmens lysstyrke

Eco Sensor regulerer automatisk tv'ets lysstyrke. Denne funktion måler lyset i dit rum og optimerer automatisk tv'ets lysstyrke for at reducere strømforbruget. Hvis du ønsker at slukke for denne funktion, skal du gå til > Indstill. > Generelt > Økoløsning > Registrering af omgivende lys.

•• Hvis skærmen er for mørk, når du ser tv i et mørkt miljø, kan det skyldes funktionen Registrering af omgivende

lys.

•• Bloker ikke sensoren med nogen genstand. Dette kan reducere skærmbilledets lysstyrke.

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Samsung QE65Q7FAMTXXC manual Hver er Fjern-support?, Økosensor og skærmens lysstyrke, Problemer med video-app Youtube osv

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