HP P2050 Solve image-quality problems, Printed page is different from what appeared onscreen

Models: P2050

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Solve image-quality problems

Printed page is different from what appeared onscreen

Table 7-16Printed page is different from what appeared onscreen

Problem

Cause

Solution

 

 

 

Garbled, incorrect, or incomplete text

The wrong printer driver might have been

Make sure that the appropriate printer

 

selected when the software was

driver is selected.

 

installed.

 

 

 

 

 

If a specific file prints garbled text, there

Try printing from another file.

 

might be a problem with that specific file.

 

 

 

 

 

If a specific program prints garbled text,

Try printing from another software

 

there might be a problem with that

program.

 

program.

 

 

 

 

 

The USB cable might be loose or

Disconnect the cable and

 

defective.

reconnect it at both ends.

 

 

Try a print job that you know works.

 

 

If possible, attach the cable and

 

 

product to another computer, and

 

 

try printing a job that you know

 

 

works.

 

 

Try using a new USB 2.0 cable that

 

 

is 3 m (10 ft) or less in length.

 

 

Turn off the product and the

 

 

computer. Remove the USB cable,

 

 

and inspect both ends of the cable

 

 

for damage. Reconnect the cable,

 

 

making sure that the connections

 

 

are tight. Make sure that the product

 

 

is directly connected to the

 

 

computer. Remove any

 

 

switchboxes, tape backup drives,

 

 

security keys, or any other devices

 

 

that are attached between the USB

 

 

port on the computer and the

 

 

product. These devices can

 

 

sometimes interfere with

 

 

communication between the

 

 

computer and the product. Restart

 

 

the product and the computer.

 

 

 

ENWW

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Page 253
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HP P2050 manual Solve image-quality problems, Printed page is different from what appeared onscreen