HP LaserJet P2050 and P2030 Series Printers
Page
Page
 Trademark Credits
Copyright and License
 Table of contents
 Paper and print media
Control panel
 Manage and maintain
 Theory of operation
Removal and replacement
 Solve problems
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 Parts and diagrams
 Appendix B Specifications
Appendix a Service and support
Appendix C Regulatory information
301
 Product basics
 HP LaserJet P2050 Series Printers
Product comparison
HP LaserJet P2055d printer HP LaserJet P2055dn printer
CE457A CE459A CE460A
 HP LaserJet P2035 printer
HP LaserJet P2030 Series Printers
CE461A CE462A
 Feature Description
Product features
 Button, 6 LED control panel
 Front view
Product walkaround
 Rear view
 Model and serial number label
Interface ports
 HP LaserJet P2030 Series Printers
 Rear view
 1HP LaserJet P2035 printer
 Model and serial-number label location
 Supported product software
Software installation types for Windows
Software included with the product
Macintosh software
 Other software provided
HP Web Jetadmin
Software for Windows
Software for networks
 Software
Software for other operating systems
 Windows requirements
System minimum requirements
Macintosh requirements
 Connectivity
Service name Description
Supported networks HP LaserJet P2050 Series Printers
2Network product discovery
 4IP addressing
Supported network HP LaserJet P2030 Series Printers
 7Messaging and management
6Network product discovery
8IP addressing
 Product basics
 Control panel
 Control-panel layout
Control panel HP LaserJet P2050 Series Printers only
Number Button or light Function
 Use the menus
Use the control-panel menus
 Menu item Description
Reports menu
 Menu item Sub-menu item Description
System setup menu
 Control panel
 Service menu
 Use this menu to establish network configuration settings
 WEB
 Go button and light
Control panel HP LaserJet P2030 Series Printers only
 Paper and print media
 Supported paper and print media
Size and dimensions Tray Optional 500-sheet Duplexer
Paper for the HP LaserJet P2050 Series Printers
Supported paper and print media sizes
 Supported paper and print media types
 Paper for the HP LaserJet P2030 Series Printers
Tray or bin Paper type Specifications Quantity
Tray and bin capacity
Recycled
 2Supported paper and print media sizes
Size and dimensions Tray
 Paper type printer driver Tray
 Tray and bin capacity
 Load trays
Load paper and print media
Paper orientation for loading trays
 Tray
 Load A6-size paper
 Optional Tray 3 HP LaserJet P2050 Series Printers only
 Manual feed
 Configure trays HP LaserJet P2050 Series Printers only
Configure trays
Configure trays HP LaserJet P2030 Series Printers only
 Print to the top standard output bin
Use paper output options
 Print to the straight-through paper path rear output
 Paper and print media
 Manage and maintain
 Demo
Print the information pages
Print the information pages
Name of report Description
 Supplies Status
Configuration
 View HP ToolboxFX
 Event log
Status
 Set up E-mail Alerts
Set up Status Alerts
Alerts
Help
 Device Information
Device Settings
 Printing
Paper Handling
PCL5c
PostScript
 Shop for Supplies
Network Settings
Other Links
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 Open the embedded Web server
Manage a network product
Status tab
 Use security features
Use HP Web Jetadmin software
 Supplies life
Manage supplies
Manage the print cartridge
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 Replace supplies and parts
Supply replacement guidelines
Redistribute toner
 Change the print cartridge
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 Install product memory
Install memory HP LaserJet P2050 Series Printers only
 Install memory HP LaserJet P2050 Series Printers only
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 Save resources permanent resources
Check Dimm installation
 Click the Device Settings tab
Enable memory for Windows
 Clean the print-cartridge area
Clean the product
 Clean the paper path HP LaserJet P2030 Series Printers only
Clean the paper path HP LaserJet P2050 Series Printers only
 Settings tab
Clean the Tray 1 pickup roller
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 Clean the Tray 2 pickup roller
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 Reconnect the power cord, and turn the product on
 Manage and maintain
 Theory of operation
 Introduction
1Block diagram
 2Cross-section of product
Internal components
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 1Sequence of operation
Timing
Name Timing Purpose
 3Engine control system
Engine control system
 4DC controller
DC controller
 Swon
Low-voltage power supply
 6High-voltage power supply
High-voltage power supply
 7Laser/scanner system
Laser/scanner system
 Laser failure detection
 Primary charging
Image-formation system
 10 Developing
 11 Transfer
 13 Fusing
 Pickup/feed/delivery system
Pickup/feed/delivery system
 16Jam detection
Jam detection
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 Removal and replacement
 Electrostatic discharge
Removal and replacement strategy
 1Phillips and pozidrive screwdriver comparison
Required tools
 After performing service
Before performing service
 Print-quality test
Post-service test
 Print cartridge
 3Remove the Tray 2 cassette
Tray 2 cassette
 Pickup roller Tray
Rollers and pads
 Release two tabs
 8Remove the pickup roller Tray 1 5 Removal and replacement
 9Remove the pickup roller assembly Tray 2 1
Pickup roller assembly Tray
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 13Remove the pickup roller Tray 2 5
 14Remove the separation-pad assembly Tray 2 1
Separation-pad assembly Tray
 Transfer roller
 19Remove the transfer roller 4 Removal and replacement
 20Remove the transfer roller 5
 Dimm door HP LaserJet P2050 Series only
External panels, covers, and doors
 Right cover
 26Remove the right cover 4 Removal and replacement
 Reinstall the right cover
 Left cover
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 Rear cover, rear door, and duplex-paper-feed assembly
 Remove five screws callout
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 Top-cover assembly
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 Remove three screws callout
 44Remove the cartridge door assembly and front cover 2
Cartridge-door assembly and front cover
 Carefully remove the cartridge-door assembly
 Reinstall the cartridge-door assembly and front cover
 Formatter PCA HP LaserJet P2030 Series
Internal assemblies
 Internal assemblies
 Formatter PCA HP LaserJet P2050 Series
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 Paper-pickup-gear assembly
 55Remove the paper-pickup-gear assembly 3
Reinstall the paper-pickup-gear assembly
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 Cartridge-door switch
 Tray 1 pickup solenoid
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 Fan
 65Remove the fan 3
 Reverse-sensor assembly HP LaserJet P2050 Series
 Remove the reverse-sensor assembly
 68Remove the power-switch assembly 1 Removal and replacement
Power-switch assembly
 70Remove the power-switch assembly 3
 71Remove the power-switch assembly 4 Removal and replacement
 72Remove the connecting PCA 1
Connecting PCA
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 75Remove the connecting PCA 4
 76Remove the inlet-cable assembly 1 Removal and replacement
Inlet-cable assembly
 78Remove the inlet-cable assembly 3
 Top cover assembly. See Top-cover assembly on
Registration assembly
 80Remove the registration assembly 2 Remove the guide
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 85Remove the registration assembly 7
 Laser/scanner assembly
 87Remove the laser/scanner assembly 2
 Fuser
88Remove the fuser 1 Removal and replacement
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 94Remove the fuser 7
 Reinstall the fuser
 Engine controller unit ECU
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 101Remove the ECU 5
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 107Remove the ECU 11 Removal and replacement
 109Remove the ECU 13
 111Reinstall the fuser 1 Removal and replacement
Reinstall the ECU
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 Paper-feed-guide assembly
 114Remove the paper-feed-guide assembly 2
 Main motor
 117Remove the main motor 3
 118Remove the main motor 4
 Face-down-drive or duplexing-paper-feed assembly
 Remove the fan duct
 Remove the face-down-drive or duplexing-paper-feed assembly
 Duplex solenoid HP LaserJet P2050 Series
 125Remove the paper-retaining-delivery assembly 1
Paper-retaining-delivery assembly
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 Remove the paper-retaining-delivery assembly
 Solve problems
 Troubleshooting checklist
Solve general problems
 Factors that affect product performance
 1Basic problem solving
Basic problem solving
Problem Cause Solution
 Engine test page on
Engine components
 Print a menu map
Menu map HP LaserJet P2050 Series Printers only
 Pre-troubleshooting checklist
Troubleshooting process
General topic Questions
 For 10 to 20 minutes
 Continuous self-test HP LaserJet P2050 Series only
Tools for troubleshooting
Half self-test functional check
Drum rotation functional check
 High-voltage contacts check
Heating element check
Checking the print cartridge contacts
 1High-voltage contact points on the print cartridge
 2Left-side components
Component locations
Reference Component Description If disconnected or blocked
 FM1
3Right-side components
 Reference Component Description
4Connector PCA components
 6Print cartridge components
5Rear-side components
Output bin appears
Cartridge area appears
 Bin full appears
7Top components
 8Tray 1 and Tray 2 components
 Repetitive image defect ruler
Problem-solve diagrams
9Repetitive defects
Component Distance between defects
 Description When disconnected
10Engine controller connectors
Engine controller PCA
 Control-panel messageLoad paper appears
Supply memory error appears
Open door and clear jam appear
 11Major components
Major components
 12 PCAs
PCAs
 Timing chart
Chart
General
 Circuit diagram
Circuit diagram
 14Control-panel light messages
13Status-light legend
Light status State of the product Action
 Processing Data
 Manual Feed or Continuable Error
 Toner Low
 Jam
Toner Missing
 Paper Mount
 Fuser error
Supply memory error
Scanner Error
Alert message Description Recommended action
 Install black cartridge
Engine communication error
Door Open
Jam in cartridge area
 Jam in Tray
Jam in output bin
 Load paper
Non-HP supply installed
Manual feed
No paper pickup
 Control-panel messages
Engine error
Print failure
Press OK
 Error
41.X.Error
Turn off then on
 Turn off then on Laser/scanner assembly error
XX Error 51.0000
Fan error
 Device error
Service error
Genuine HP supply installed
Press OK Door open
 Specifications
 Load paper
Cleaning mode OK to start
Load tray # Type Size
Press OK for available media
 Manual duplex
Load tray 1 Type Size
Load tray
Manual feed Type Size
 Used cartridge in use
Used cartridge installed
To accept press OK
 Print the event log HP LaserJet P2050 Series Printers only
Event-log messages
Print an event log HP LaserJet P2030 Series Printers only
Event log messages
 Solve problems
 Product is jammed.1 Cause Solution
Paper-handling problems
Jams
Common causes of jams
 Clear jams
Jam locations
Internal areas Print-cartridge area and paper path
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 Duplex paper path HP LaserJet P2050 Series Printers only
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 Input trays Tray
 Tray
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 Tray 3 HP LaserJet P2050 Series Printers only
 Output bins
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 Printed page is different from what appeared onscreen
Solve image-quality problems
16Printed page is different from what appeared onscreen
 Light print or faded
Image defect examples
 Dropouts
Toner specks
Vertical lines
Gray background
 Loose toner
Toner smear
Vertical repetitive defects
Misformed characters
 Curl or wave
Skew
Wrinkles or creases
 Toner scatter outline
 Print-quality problems associated with paper
Solve print-quality problems
Print-quality problems associated with the environment
Print-quality problems associated with jams
 Solve performance problems
 Solve direct-connect problems
Solve connectivity problems
Solve network problems
 Open the secondary service menu
Service mode functions
Secondary service menu structure
17Secondary Service menu
 Restore defaults
Engine resets
Engine test
Nvram initialization HP LaserJet P2050 Series Printers only
 Solve problems
 Parts and diagrams
 Order parts, accessories, and supplies
 Part numbers
Paper-handling accessories
Print cartridges
Memory
 Product Model Voltage Description Part number
Whole unit replacement
 1Common fasteners
Screws
Example Description Size Part Number
 How to use the parts lists and diagrams
 How to use the parts lists and diagrams
 HP LaserJet P2035
External covers, panels, and doors
 Description Part number Qty
2External covers, panels, and doors HP LaserJet P2035
 HP LaserJet P2055
 3External covers, panels, and doors HP LaserJet P2055
 Hplj 2050 Series only
Internal components 1
 4Internal components 1
 4Internal components 2
Internal components 2
 5Internal components 2
 Hplj 2030 Series only Hplj 2050 Series only
Internal components 3
 6Internal components 3
 6Internal components 4
Internal components 4
 7Internal components 4
 7Internal components 5
Internal components 5
 8Internal components 5
 9Alphabetical parts list
Alphabetical parts list
 Internal components 1
 Switch, push SW301 cartridge-door interlock WC4-5171-000CN
 10Numerical parts list
Numerical parts list
Part number Description
 External covers, panels, and doors HP LaserJet P2035 on
 RM1-6445-000CN Reverse-sensor assembly HP LaserJet P2055
 Parts and diagrams
 Service and support
 Hewlett-Packard limited warranty statement
 Print cartridge limited warranty statement
 Transfer
End User License Agreement
 End User License Agreement
 Customer self-repair warranty service
 Ljp2030series
Customer support
 On-site service agreements
HP maintenance agreements
Next-day on-site service
Weekly volume on-site service
 Extended warranty
 Appendix a Service and support
 Specifications
 Electrical specifications
Physical specifications
Table B-1Product dimensions and weights
Table B-3Product dimensions and weights
 Operating environment
Acoustic emissions
 Appendix B Specifications
 Regulatory information
 FCC regulations
 Declaration of conformity
Declaration of conformity
Declaration of Conformity
 Laser safety
Safety statements
Canadian DOC regulations
 Luokan 1 laserlaite
Laser statement for Finland
 Substances Table China
 Cables
Symbols/Numerics
 Dimm
 Macintosh
See also solving
 PCL
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 TCP/IP
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Page
 CE457-90980* *CE457-90980