HP P2050 Load paper, Load tray # Type Size, Press OK for available media, Load tray 1 plain Size

Control-panel message	Event code	Description	Recommended action
Jam in Tray 1		Solenoid (SL1) controls the	1.	Inspect the Tray 1 pick
		feeding of paper from Tray 1.		roller. Verify the roller is
		When the solenoid is engaged,		installed correctly and in
		the Tray 1 pick roller makes one		good condition.
		rotation and advances paper into	2.	Print from Tray 1. Determine
		the paper path. See Figure 7-3
		Components on the left side of		if the Tray 1 roller rotates.
		the product on page 196).		Listen to determine if the
				solenoid (SL1) is engaged.
			3.	Remove the left cover.
				Determine if solenoid (SL1)
				is correctly installed. Make
				sure that the connectors on
				the solenoid and at J4 of the
				formatter PCA are seated.
			4.	If the error persists, replace
				the solenoid (SL1).
Jam in Tray 2		Solenoid (SL2) controls the	1.	Inspect the Tray 2 pick
		feeding of paper from Tray 1.		roller. Verify the roller is
		When the solenoid is engaged,		installed correctly and in
		the Tray 1 pick roller makes one		good condition.
		rotation and advances paper into	2.	Remove Tray 2. Lift the Tray
		the paper path. See Figure 7-3
		Components on the left side of		2 paper present sensor flag
		the product on page 196.		while printing from Tray 2.
				Determine if the Tray 2 roller
				rotates. Listen to determine
				if the solenoid (SL2) is
				engaged.
			3.	Remove the right cover.
				Determine if solenoid (SL2)
				is correctly installed. Make
				sure that the connectors on
				the solenoid and at J1104 of
				the connector PCA are
				seated.
			4.	If the error persists, replace
				the product. See Whole unit
				replacement on page 256.

Load paper	The product did not detect paper
	in Tray 1 or Tray 2. PS916
	detects paper in Tray 1. PS914
	detects paper in Tray 2. See
	Figure 7-7 Components in the
	print cartridge cavity
	on page 199.

1.Make sure that paper is loaded in the tray.

2.Make sure that the photosensor flags are not hindered.

3.Make sure that connectors J205 (for Tray 1) and J204 (for Tray 2) on the engine controller PCA are seated.

Load tray # <TYPE> <SIZE>	A tray is configured for the media	Load the correct media into the
Press [OK] for available media	type and size that the print job is	tray, or press OK to use media in
	requesting, but that tray is empty.	a different tray.
Load tray 1 plain <SIZE>	The product is ready to process	Load Tray 1 with plain paper in
Cleaning mode [OK] to start	the cleaning operation.	the size indicated, and then press
		OK.

224 Chapter 7 Solve problems ENWW