HP P2050 manual Service mode functions, Open the secondary service menu, 17Secondary Service menu

Check your system for proper network operating system setup.

8.Is your protocol enabled?

Check the status of your protocol on the Configuration page. You can also use the embedded Web server to check the status of other protocols. See Embedded Web server (HP LaserJet P2055dn, HP LaserJet P2055x, and HP LaserJet P2035n only) on page 57.

9.Does the product appear in HP Web Jetadmin or other management program?

●Verify network settings on the Network configuration page.

●Confirm the network settings for the product using the product control panel (for products with control panels).

Service mode functions

Secondary service menu (HP LaserJet P2050 Series Printers only)

Use the secondary service menu to print service-related reports and to run special tests. Customers do not have access to this menu.

Open the secondary service menu

1.Make sure that the product is in the Ready state. Press OK to enter the main menu.

2.Simultaneously press and hold the down arrow and Cancel button .

3.Press OK to re-enter the main menu.

4.Navigate to the secondary service menu.

Secondary service menu structure

Table 7-17Secondary Service menu

Menu item	Sub-menu item	Description
Service Reports	Cont. Self-Test	Print a continuous configuration page.
	Error report	Print an error report.
Location	A list of available locations	This item sets certain product parameters that are dependent on the
	appears	location, such as the default paper size and the symbol set.
		Scroll to the desired location and select Yes to set the location. The
		product automatically restarts after you change the location.
Display test		Use this test to verify that the LEDs and characters on the control-panel
		display function correctly.
		At the beginning of the test, each of the LEDs is turned on one-at-time.
		Press OK to continue to the next LED.
		After the LED test is complete, the character test begins by testing the
		pixels on each line. Then, each of the 255 characters is displayed in
		groups of 16. Press OK to continue to the next group of 16 characters.
		You can cancel the test at any time by pressing X.
Button test		Use this test to verify that the control-panel buttons function correctly. The
		display prompts you to press each button.

250 Chapter 7 Solve problems ENWW