Table 7-16Printed page is different from what appeared onscreen (continued)

Problem

Cause

Solution

 

 

 

Missing graphics or text, or blank pages

The file may contain blank pages.

Make sure that your file does not contain

 

 

blank pages.

 

 

 

 

The sealing tape might still be in the print

Remove the print cartridge, and pull the

 

cartridge.

tab on the end of the cartridge until the

 

 

entire length of the tape is removed.

 

 

Reinstall the print cartridge. To check the

 

 

product, print a Demo page.

The graphic settings in the product

Try a different graphic setting in the

Properties might not be correct for the

product Properties.

type of job that you are printing.

 

 

 

The product may require cleaning.

Clean the product, particularly the

 

contacts between the print cartridge and

 

the power supply.

Page format is different from another HP LaserJet product

If you used an older or different HP LaserJet printer driver (product software) to create the document, or if the product Properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings.

Create documents and print them using the same printer driver (product software) and product Properties settings regardless of which HP LaserJet product you use to print them.

Change the resolution, paper size, font settings, and other settings.

Graphics quality

The graphics settings might be

 

unsuitable for your print job. Check the

 

graphic settings, such as resolution, in

 

the product Properties and adjust them

 

as necessary.

Check the graphic settings, such as resolution, in the product Properties and adjust them as necessary.

NOTE: You might lose some resolution when converting from one graphics format to another.

Image defect examples

This section provides information about identifying and correcting print defects.

NOTE: If these steps do not correct the problem, contact an HP-authorized dealer or service representative.

Light print or faded

The print cartridge is nearing end of life. Redistribute the toner to extend the life.

The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough).

If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the printer Properties.

242 Chapter 7 Solve problems

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HP P2050 manual Image defect examples, Light print or faded