HP LaserJet P2050 and P2030 Series Printers
Page
Page
 Copyright and License
Trademark Credits
 Table of contents
 Control panel
Paper and print media
 Manage and maintain
 Removal and replacement
Theory of operation
 Solve problems
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 Parts and diagrams
 Appendix C Regulatory information
Appendix a Service and support
Appendix B Specifications
301
 Product basics
 HP LaserJet P2055d printer HP LaserJet P2055dn printer
Product comparison
HP LaserJet P2050 Series Printers
CE457A CE459A CE460A
 HP LaserJet P2030 Series Printers
HP LaserJet P2035 printer
CE461A CE462A
 Product features
Feature Description
 Button, 6 LED control panel
 Product walkaround
Front view
 Rear view
 Interface ports
Model and serial number label
 HP LaserJet P2030 Series Printers
 Rear view
 1HP LaserJet P2035 printer
 Model and serial-number label location
 Software included with the product
Software installation types for Windows
Supported product software
Macintosh software
 Software for Windows
HP Web Jetadmin
Other software provided
Software for networks
 Software for other operating systems
Software
 System minimum requirements
Windows requirements
Macintosh requirements
 Supported networks HP LaserJet P2050 Series Printers
Service name Description
Connectivity
2Network product discovery
 Supported network HP LaserJet P2030 Series Printers
4IP addressing
 6Network product discovery
7Messaging and management
8IP addressing
 Product basics
 Control panel
 Control panel HP LaserJet P2050 Series Printers only
Control-panel layout
Number Button or light Function
 Use the control-panel menus
Use the menus
 Reports menu
Menu item Description
 System setup menu
Menu item Sub-menu item Description
 Control panel
 Service menu
 Use this menu to establish network configuration settings
 WEB
 Control panel HP LaserJet P2030 Series Printers only
Go button and light
 Paper and print media
 Paper for the HP LaserJet P2050 Series Printers
Size and dimensions Tray Optional 500-sheet Duplexer
Supported paper and print media
Supported paper and print media sizes
 Supported paper and print media types
 Tray and bin capacity
Tray or bin Paper type Specifications Quantity
Paper for the HP LaserJet P2030 Series Printers
Recycled
 Size and dimensions Tray
2Supported paper and print media sizes
 Paper type printer driver Tray
 Tray and bin capacity
 Load paper and print media
Load trays
Paper orientation for loading trays
 Tray
 Load A6-size paper
 Optional Tray 3 HP LaserJet P2050 Series Printers only
 Manual feed
 Configure trays
Configure trays HP LaserJet P2050 Series Printers only
Configure trays HP LaserJet P2030 Series Printers only
 Use paper output options
Print to the top standard output bin
 Print to the straight-through paper path rear output
 Paper and print media
 Manage and maintain
 Print the information pages
Print the information pages
Demo
Name of report Description
 Configuration
Supplies Status
 View HP ToolboxFX
 Status
Event log
 Alerts
Set up Status Alerts
Set up E-mail Alerts
Help
 Device Settings
Device Information
 PCL5c
Paper Handling
Printing
PostScript
 Network Settings
Shop for Supplies
Other Links
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 Manage a network product
Open the embedded Web server
Status tab
 Use HP Web Jetadmin software
Use security features
 Manage supplies
Supplies life
Manage the print cartridge
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 Supply replacement guidelines
Replace supplies and parts
Redistribute toner
 Change the print cartridge
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 Install memory HP LaserJet P2050 Series Printers only
Install product memory
 Install memory HP LaserJet P2050 Series Printers only
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 Check Dimm installation
Save resources permanent resources
 Enable memory for Windows
Click the Device Settings tab
 Clean the product
Clean the print-cartridge area
 Clean the paper path HP LaserJet P2050 Series Printers only
Clean the paper path HP LaserJet P2030 Series Printers only
 Clean the Tray 1 pickup roller
Settings tab
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 Clean the Tray 2 pickup roller
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 Reconnect the power cord, and turn the product on
 Manage and maintain
 Theory of operation
 1Block diagram
Introduction
 Internal components
2Cross-section of product
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 Timing
1Sequence of operation
Name Timing Purpose
 Engine control system
3Engine control system
 DC controller
4DC controller
 Low-voltage power supply
Swon
 High-voltage power supply
6High-voltage power supply
 Laser/scanner system
7Laser/scanner system
 Laser failure detection
 Image-formation system
Primary charging
 10 Developing
 11 Transfer
 13 Fusing
 Pickup/feed/delivery system
Pickup/feed/delivery system
 Jam detection
16Jam detection
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 Removal and replacement
 Removal and replacement strategy
Electrostatic discharge
 Required tools
1Phillips and pozidrive screwdriver comparison
 Before performing service
After performing service
 Post-service test
Print-quality test
 Print cartridge
 Tray 2 cassette
3Remove the Tray 2 cassette
 Rollers and pads
Pickup roller Tray
 Release two tabs
 8Remove the pickup roller Tray 1 5 Removal and replacement
 Pickup roller assembly Tray
9Remove the pickup roller assembly Tray 2 1
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 13Remove the pickup roller Tray 2 5
 Separation-pad assembly Tray
14Remove the separation-pad assembly Tray 2 1
 Transfer roller
 19Remove the transfer roller 4 Removal and replacement
 20Remove the transfer roller 5
 External panels, covers, and doors
Dimm door HP LaserJet P2050 Series only
 Right cover
 26Remove the right cover 4 Removal and replacement
 Reinstall the right cover
 Left cover
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 Rear cover, rear door, and duplex-paper-feed assembly
 Remove five screws callout
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 Top-cover assembly
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 Remove three screws callout
 Cartridge-door assembly and front cover
44Remove the cartridge door assembly and front cover 2
 Carefully remove the cartridge-door assembly
 Reinstall the cartridge-door assembly and front cover
 Internal assemblies
Formatter PCA HP LaserJet P2030 Series
 Internal assemblies
 Formatter PCA HP LaserJet P2050 Series
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 Paper-pickup-gear assembly
 Reinstall the paper-pickup-gear assembly
55Remove the paper-pickup-gear assembly 3
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 Cartridge-door switch
 Tray 1 pickup solenoid
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 Fan
 65Remove the fan 3
 Reverse-sensor assembly HP LaserJet P2050 Series
 Remove the reverse-sensor assembly
 Power-switch assembly
68Remove the power-switch assembly 1 Removal and replacement
 70Remove the power-switch assembly 3
 71Remove the power-switch assembly 4 Removal and replacement
 Connecting PCA
72Remove the connecting PCA 1
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 75Remove the connecting PCA 4
 Inlet-cable assembly
76Remove the inlet-cable assembly 1 Removal and replacement
 78Remove the inlet-cable assembly 3
 Registration assembly
Top cover assembly. See Top-cover assembly on
 80Remove the registration assembly 2 Remove the guide
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 85Remove the registration assembly 7
 Laser/scanner assembly
 87Remove the laser/scanner assembly 2
 88Remove the fuser 1 Removal and replacement
Fuser
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 94Remove the fuser 7
 Reinstall the fuser
 Engine controller unit ECU
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 101Remove the ECU 5
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 107Remove the ECU 11 Removal and replacement
 109Remove the ECU 13
 Reinstall the ECU
111Reinstall the fuser 1 Removal and replacement
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 Paper-feed-guide assembly
 114Remove the paper-feed-guide assembly 2
 Main motor
 117Remove the main motor 3
 118Remove the main motor 4
 Face-down-drive or duplexing-paper-feed assembly
 Remove the fan duct
 Remove the face-down-drive or duplexing-paper-feed assembly
 Duplex solenoid HP LaserJet P2050 Series
 Paper-retaining-delivery assembly
125Remove the paper-retaining-delivery assembly 1
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 Remove the paper-retaining-delivery assembly
 Solve problems
 Solve general problems
Troubleshooting checklist
 Factors that affect product performance
 Basic problem solving
1Basic problem solving
Problem Cause Solution
 Engine components
Engine test page on
 Menu map HP LaserJet P2050 Series Printers only
Print a menu map
 Troubleshooting process
Pre-troubleshooting checklist
General topic Questions
 For 10 to 20 minutes
 Half self-test functional check
Tools for troubleshooting
Continuous self-test HP LaserJet P2050 Series only
Drum rotation functional check
 Heating element check
High-voltage contacts check
Checking the print cartridge contacts
 1High-voltage contact points on the print cartridge
 Component locations
2Left-side components
Reference Component Description If disconnected or blocked
 3Right-side components
FM1
 4Connector PCA components
Reference Component Description
 Output bin appears
5Rear-side components
6Print cartridge components
Cartridge area appears
 7Top components
Bin full appears
 8Tray 1 and Tray 2 components
 9Repetitive defects
Problem-solve diagrams
Repetitive image defect ruler
Component Distance between defects
 10Engine controller connectors
Description When disconnected
Engine controller PCA
 Supply memory error appears
Control-panel messageLoad paper appears
Open door and clear jam appear
 Major components
11Major components
 PCAs
12 PCAs
 Chart
Timing chart
General
 Circuit diagram
Circuit diagram
 13Status-light legend
14Control-panel light messages
Light status State of the product Action
 Processing Data
 Manual Feed or Continuable Error
 Toner Low
 Toner Missing
Jam
 Paper Mount
 Scanner Error
Supply memory error
Fuser error
Alert message Description Recommended action
 Door Open
Engine communication error
Install black cartridge
Jam in cartridge area
 Jam in output bin
Jam in Tray
 Manual feed
Non-HP supply installed
Load paper
No paper pickup
 Print failure
Engine error
Control-panel messages
Press OK
 41.X.Error
Error
Turn off then on
 XX Error 51.0000
Turn off then on Laser/scanner assembly error
Fan error
 Genuine HP supply installed
Service error
Device error
Press OK Door open
 Specifications
 Load tray # Type Size
Cleaning mode OK to start
Load paper
Press OK for available media
 Load tray
Load tray 1 Type Size
Manual duplex
Manual feed Type Size
 Used cartridge installed
Used cartridge in use
To accept press OK
 Print an event log HP LaserJet P2030 Series Printers only
Event-log messages
Print the event log HP LaserJet P2050 Series Printers only
Event log messages
 Solve problems
 Jams
Paper-handling problems
Product is jammed.1 Cause Solution
Common causes of jams
 Jam locations
Clear jams
Internal areas Print-cartridge area and paper path
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 Duplex paper path HP LaserJet P2050 Series Printers only
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 Input trays Tray
 Tray
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 Tray 3 HP LaserJet P2050 Series Printers only
 Output bins
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 Solve image-quality problems
Printed page is different from what appeared onscreen
16Printed page is different from what appeared onscreen
 Image defect examples
Light print or faded
 Vertical lines
Toner specks
Dropouts
Gray background
 Vertical repetitive defects
Toner smear
Loose toner
Misformed characters
 Skew
Curl or wave
Wrinkles or creases
 Toner scatter outline
 Print-quality problems associated with the environment
Solve print-quality problems
Print-quality problems associated with paper
Print-quality problems associated with jams
 Solve performance problems
 Solve connectivity problems
Solve direct-connect problems
Solve network problems
 Secondary service menu structure
Service mode functions
Open the secondary service menu
17Secondary Service menu
 Engine test
Engine resets
Restore defaults
Nvram initialization HP LaserJet P2050 Series Printers only
 Solve problems
 Parts and diagrams
 Order parts, accessories, and supplies
 Print cartridges
Paper-handling accessories
Part numbers
Memory
 Whole unit replacement
Product Model Voltage Description Part number
 Screws
1Common fasteners
Example Description Size Part Number
 How to use the parts lists and diagrams
 How to use the parts lists and diagrams
 External covers, panels, and doors
HP LaserJet P2035
 2External covers, panels, and doors HP LaserJet P2035
Description Part number Qty
 HP LaserJet P2055
 3External covers, panels, and doors HP LaserJet P2055
 Internal components 1
Hplj 2050 Series only
 4Internal components 1
 Internal components 2
4Internal components 2
 5Internal components 2
 Internal components 3
Hplj 2030 Series only Hplj 2050 Series only
 6Internal components 3
 Internal components 4
6Internal components 4
 7Internal components 4
 Internal components 5
7Internal components 5
 8Internal components 5
 Alphabetical parts list
9Alphabetical parts list
 Internal components 1
 Switch, push SW301 cartridge-door interlock WC4-5171-000CN
 Numerical parts list
10Numerical parts list
Part number Description
 External covers, panels, and doors HP LaserJet P2035 on
 RM1-6445-000CN Reverse-sensor assembly HP LaserJet P2055
 Parts and diagrams
 Service and support
 Hewlett-Packard limited warranty statement
 Print cartridge limited warranty statement
 End User License Agreement
Transfer
 End User License Agreement
 Customer self-repair warranty service
 Customer support
Ljp2030series
 Next-day on-site service
HP maintenance agreements
On-site service agreements
Weekly volume on-site service
 Extended warranty
 Appendix a Service and support
 Specifications
 Table B-1Product dimensions and weights
Physical specifications
Electrical specifications
Table B-3Product dimensions and weights
 Acoustic emissions
Operating environment
 Appendix B Specifications
 Regulatory information
 FCC regulations
 Declaration of conformity
Declaration of conformity
Declaration of Conformity
 Safety statements
Laser safety
Canadian DOC regulations
 Laser statement for Finland
Luokan 1 laserlaite
 Substances Table China
 Symbols/Numerics
Cables
 Dimm
 See also solving
Macintosh
 PCL
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 TCP/IP
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Page
 CE457-90980* *CE457-90980