Troubleshooting

PROBLEM

SOLUTION

The refrigerator

Check that the power plug is properly connected.

does not work at

Check if the set temperature on the digital display is warmer than the freezer or fridge

all or it does not

 

inner temperature. If it is, set the refrigerator colder.

chill sufficiently.

 

Is the refrigerator in direct sunlight or located near a heat source?

 

 

Is the back of the refrigerator too close to the wall, preventing proper ventilation?

 

 

 

The food in the

Check if the set temperature on the digital display is too low.

fridge is frozen.

Try setting the refrigerator to a warmer temperature.

 

Is the temperature in the room too low? Set the refrigerator warmer.

 

Did you store the food which is juicy in the coldest part of the refrigerator? Try moving

 

 

those items to the other shelves in the fridge instead of keeping them in the colder

 

 

areas or bins.

 

 

 

You hear unusual

Check that the refrigerator is level and stable.

noise or sounds.

Is the back of the refrigerator too close to the wall, preventing proper ventilation?

 

 

Try moving the back of the refrigerator at least 50 mm from the wall.

 

Was anything dropped behind or under the refrigerator?

 

A “ticking” sound is heard from inside the refrigerator. It is normal and occurs because

 

 

various accessories are contracting or expanding according to the temperature of the

 

 

refrigerator interior.

 

If it sounds as if something is hitting something else inside the refrigerator, this is normal.

 

 

The sound is caused by the compressor operating at high capacity.

 

 

 

The cabinet-door

Some heat is normal as anti-condensators are installed in the vertical hinged section of

sealing area of the

 

the refrigerator to prevent condensation.

appliance is hot

 

Is the refrigerator door ajar? Condensation can occur when you leave the door open for

and condensation

 

a long time.

is occurring.

 

 

 

 

 

 

Ice Maker is not

Did you wait for 12 hours after installation of the water supply line before making ice?

producing ice.

Is the water line connected and the shut-off valve opened?

 

 

Did you manually stop the ice making function?

 

Is the freezer temperature too warm? Try setting the freezer temperature lower.

 

 

 

You can hear

 

 

water bubbling in

This is normal. The bubbling comes from refrigerant circulating through the refrigerator.

the refrigerator.

 

 

There is a bad

Check for spoiled food.

smell in the

Foods with strong odors (for example, fi sh) should be tightly covered.

refrigerator.

Clean out your freezer periodically and throw away any spoiled or suspicious food.

Frost forms on

Is the air vent blocked? Remove any obstructions so air can circulate freely.

the walls of the

Allow suffi cient space between the stored foods for effi cient air circulation.

freezer.

Is the freezer drawer closed properly?

Water dispenser

Is the water line connected and the shut-off valve opened?

is not functioning.

Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

Is the water tank frozen because the fridge temperature is too low?

 

 

Try selecting a warmer setting on the Digital display.

 

 

 

Auto close

Is there an imbalance between the right and left parts of the door?

system does not

Open and close the door smoothly 1~2 times. After you do this, the auto close system

work with the

usually works properly again.

freezer door.

Try opening the door smoothly to avoid unbalancing the right part and the left part of

 

 

the door.

 

 

 

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Samsung RF260BEAEWW/ML, RF260BEAESP/ML manual Troubleshooting