Troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not chill

• Is the temperature control on the display panel set to the correct temperature?

sufficiently.

Try setting it to a lower temperature.

 

• Is the Refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator so close to the wall that air cannot keep circulating?

 

(Refer to page 10 for the best location.)

 

 

The food in the refrigerator is

• Is the temperature control on the display set to the correct temperature?

frozen.

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store the food too close to the air vent at the back of the Refrigerator?

 

Move the food away from the air vent.

 

 

You hear sounds.

• Check that the Refrigerator is level and stable.

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

circulating?

 

• Was anything dropped behind or under the Refrigerator?

 

• A “ticking” sound is heard from inside the Refrigerator.

 

It is normal and occurs because various accessories are contracting or expanding

 

according to the temperature of the Refrigerator interior.

 

 

The front corners and

• Some heat is normal as anti-condensators are installed in the vertical hinged section of

vertical hinged section of

the Refrigerator to prevent condensation.

the appliance are hot and

• Is the Refrigerator door ajar?

condensation is occurring.

Condensation can occur when you leave the door open for a long time.

 

 

Ice Maker is not producing

• Did you wait for 12 hours after installation of the water supply line before making ice?

ice.

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

You hear water bubbling in

• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

the refrigerator.

through the Refrigerator.

 

 

There is a bad smell in the

• Check for spoiled food.

refrigerator.

• Foods with strong odors(for example, fish) should be tightly covered.

 

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

Frost forms on the walls of

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

the Freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the Freezer drawer closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve opened?

functioning.

• Has the water supply line tubing been crushed or kinked?

(Water dispenser models only)

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the Refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

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Samsung RF62QERS1/XEO, RF67VBPN1/XES, RF67VBPN1/XTR, RF62UBRS1/XES, RF62UBPN1/XES, RF62HERS1/XEO, RF62QEPN1/XEF Troubleshooting
Page 6

RF62QEPN1/XEF, RF62HERS1/XEO, RF67VBPN1/XTR, RF62UBRS1/XES, RF67VBPN1/XES specifications

Samsung has long been a leader in the home appliance market, and their range of refrigerators, including the RF62UBPN1/XES, RF67VBPN1/XES, and RF62UBRS1/XES, showcases innovation and efficiency. These models come equipped with advanced features that cater to modern lifestyles, ensuring convenience, freshness, and superior storage capacity.

The RF62UBPN1/XES model presents a striking blend of functionality and style. This refrigerator offers a spacious interior that utilizes a Multi-Flow cooling system, which ensures consistent temperature distribution while maintaining ideal humidity levels. The innovative cooling technology helps preserve food freshness for longer periods, making it a boon for busy households.

Another highlight is the Smart Conversion feature, allowing users to customize the fridge space according to their needs. Whether it’s transforming freezer space into additional fridge storage during gatherings or inverting the configuration for frozen goods, this feature provides exceptional versatility. It also incorporates an energy-efficient design, significantly reducing the overall power consumption, making it an environmentally friendly choice.

The RF67VBPN1/XES further enhances this experience with its integration of Samsung's AI technology. This refrigerator employs intelligent sensors that monitor usage patterns and optimize cooling based on user habits, ensuring that food stays fresher while also conserving energy. Additionally, it features a sleek digital display that provides instant access to settings and temperature control, coupled with a fingerprint-resistant finish that keeps the exterior smudge-free and easy to clean.

Lastly, the RF62UBRS1/XES variant stands out with its premium design, featuring stainless steel finishes and a spacious French door layout that provides easy access to both the fridge and freezer sections. This model includes a water and ice dispenser, built directly into the door, providing chilled water and ice at the push of a button - a great addition for hosting or hot summer days.

In summary, the Samsung RF62UBPN1/XES, RF67VBPN1/XES, and RF62UBRS1/XES models offer cutting-edge technologies combined with user-friendly features and stylish designs. With their focus on energy efficiency, smart technology, and customizable storage solutions, these refrigerators are perfect for both contemporary kitchens and the demands of daily life, ensuring that your food stays fresh while complementing your living space.
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