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Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom |
| Possible causes |
| Solution |
| • | Power cord is not plugged in | • | Properly plug in the power |
|
| properly. |
| cord. |
| • Temperature control is not | • Set the temperature lower. | ||
|
| set correctly. | ||
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| |
| • | Refrigerator is located near | • | Keep the refrigerator away |
Fridge does not |
| a heat source or direct |
| from direct sunlight or a |
operate. |
| sunlight. |
| heat source. |
Fridge temperature | • | Not enough clearance | • | Make sure there are at least |
is warm. |
| between refrigerator and |
| 5 cm from the rear and |
|
| sides/rear. |
| sides. |
| • | Vacation mode is activated. | • | Deactivate vacation mode. |
| • | The refrigerator is | • | Do not overload the |
|
| overloaded. Food is blocking |
| refrigerator. Do not allow |
|
| the refrigerator vents. |
| food to block ventilation. |
Fridge is over- | • | Temperature control is not | • Set the temperature higher. | |
cooling. |
| set correctly. | ||
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| ||
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| • | To prevent condensation |
|
|
|
| from forming, the |
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| refrigerator has |
|
|
|
| piping in the front corners. |
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|
| If the ambient temperature |
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|
|
| rises, this equipment may |
| • | Refrigerator has |
| not work effectively. This is |
Interior wall is hot. |
| not a system failure. | ||
| piping in the interior wall. |
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English 61
Troubleshooting
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