Samsung S27A350B, S27A350H The color is weird / The picture is displayed in black and white

The color is weird / The picture is displayed in black and white

Is the entire screen displayed in the same color as if viewing	Check the cable connection to the computer.
the screen through a cellophane paper?	Reinsert the graphics card into the computer completely.
Is the graphics card configured correctly?	Set up the graphics card referring to the user manual.

The display area suddenly moves to an edge or to the center.

Did you change the graphics card or the driver?	Please press the [AUTO] button to run the auto adjustment
	function.
Did you change the resolution and frequency appropriate to	Set the resolution and the frequency to the appropriate values
	in the graphics card
the product?
	refer to the (Standard Signal Mode Table)
Is the graphics card configured correctly?	Set up the graphics card referring to the user manual.
The pictures are out-of-focus.
Did you change the resolution and the frequency appropriate	Set the resolution and the frequency to the appropriate values
	in the graphics card
to the product?
	refer to the (Standard Signal Mode Table)
The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.
	Windows XP : Set the color again by selecting Control Panel
	→ Appearance and Themes → Display → Settings.
	Windows ME/2000 : Set the color again by selecting Control
	Panel → Display → Settings.
	Windows Vista : Change the color settings by selecting Con-
Did you install the device driver for the product?	trol Panel → Appearance and Personalization → Personaliza-
	tion → Display settings.
	Windows 7 : Change the color settings by selecting Control
	Panel → Appearance and Personalization → Display →
	Adjust resolution → Advanced settings → Monitor.
	(For more information, refer to the Windows user manual for
	the computer.)
Is the graphics card configured correctly?	Configure the color again in accordance with the new graph-
	ics card driver.

When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed.

Did you install the device driver for the product?	Install the device driver referring to the descriptions about the
	driver installation.
Check if all the Plug&Play (VESA DDC) functions are sup-	Install the device driver referring to the descriptions about the
ported referring to the User Manual of the graphics card.	driver installation.

When I look at the exterior edges of the product, small alien substances appear on it.

Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product.

A “beep, beep” sound is heard when booting the computer.

If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.

5-2 Troubleshooting