9
T
ROUBLESHOOTING
9.5

Clearing Paper Jams

When a paper jam occurs, “Paper Jam” appears on the display.
Refer to the table below to locate and clear the paper jam.
To avoid tearing the paper, pull out the jammed paper gently
and slowly. Follow the instructions in the following sections to
clear the jam.

In Tray 1

1
Open and close the front door. The jammed paper
automatically exits the machine.
If the paper does not exit, continue to step 2.
2
Pull Tray 1 open.
Message Location of Jam Go to
Paper Jam 0
Open/Close Door
In the paper tray
(Tray 1 or Tray 2)
below and
page 9.6
Paper Jam 1
Open/Close Door In the paper exit area page 9.9
Paper Jam 2
Check Inside
In the fuser area or
around the toner
cartridge.
page 9.7
MP Tray Jam In the Multipurpose tray page 9.10