9
T
ROUBLESHOOTING
9.11

Tips for Avoiding Paper Jams

By selecting the correct paper types, most paper jams can be
avoided. When a paper jam occurs, follow the steps outlined in
“Clearing Paper Jams” on page 9.5.
Follow the procedures in “Loading Paper” on page 2.7.
Ensure that the adjustable guides are positioned correctly.
Do not overload the paper tray. Ensure that the paper is
below the paper capacity mark on the inside wall of the
paper tray.
Do not remove paper from the tray while your machine is
printing.
Flex, fan, and straighten the paper before loading.
Do not use creased, damp, or highly curled paper.
Do not mix paper types in the paper tray.
Use only recommended print materials. See “Paper
Specifications” on page D.6.
• Ensure that the recommended print side of print materials
is facing down in the paper tray and facing up in the
Multipurpose tray.
• If paper jams occur frequently when you print on A5-sized
paper:
- Load the paper into the tray, as shown below.
- Set the page orientation to
Landscape
in the printer
properties window. See page 4.5.