9
T
ROUBLESHOOTING
9.11

Tips for Avoiding Paper Jams

By selecting the correct paper types, most paper jams can be
avoided. When a paper jam occurs, follow the steps outlined in
“Clearing Paper Jams” on page 9.5.
• Follow the procedures in “Loading Paper” on page 2.7.
Ensure that the adjustable guides are positioned correctly.
• Do not overload the paper tray. Ensure that the paper is
below the paper capacity mark on the inside wall of the
paper tray.
• Do not remove paper from the tray while your machine is
printing.
• Flex, fan, and straighten the paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in the paper tray.
• Use only recommended print materials. See “Paper
Specifications” on page D.6.
• Ensure that the recommended print side of print materials
is facing down in the paper tray and facing up in the
Multipurpose tray.
• If paper jams occur frequently when you print on A5-sized
paper:
- Load the paper into the tray, as shown below.
- Set the page orientation to
Landscape
in the printer
properties window. See page 4.5.