Printing Problem Solution Chart

Condition

 

Probable cause

 

Suggested solutions

 

 

 

 

 

 

 

The IEEE-1284 parallel

 

 

 

 

cable or USB cable is

 

Check the cable connection..

 

 

not connected properly..

 

 

 

 

 

 

 

 

 

The IEEE-1284 parallel

 

Check the cable with a computer

 

 

 

and printer that work. If printing is

Your product does

 

cable or USB cable is

 

still not possible, replace the cable.

 

defective.

 

 

not print.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the printer settings in the

 

 

The port setting is

 

Windows Control Panel to make

 

 

 

sure that the print job is being sent

 

 

incorrect.

 

 

 

 

to the correct port. (For Example:

 

 

 

 

 

 

 

 

LPT1.)

 

 

 

 

 

 

 

The toner and drum

 

Check that the toner and drum

 

 

cartridges are not

 

 

 

 

cartridges are installed properly.

 

 

installed properly.

 

 

 

 

 

 

 

 

 

 

Your product does

 

The printer driver may

 

 

 

not be installed

 

Reinstall the software.

not print.

 

 

 

properly.

 

 

(continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The parallel port cable

 

Use the IEEE-1284 parallel port

 

 

 

cable supplied with the machine or

 

 

specifications may not

 

 

 

 

replace it with an IEEE-1284

 

 

be correct.

 

 

 

 

compliant cable.

 

 

 

 

 

 

 

 

 

 

 

The page layout is too

 

Reduce the resolution setting from

 

 

 

600 dpi to 300 dpi. Install more

 

 

complex.

 

Half of the page is

 

 

RAM in the computer.

 

 

 

blank.

 

 

 

 

 

The page orientation

 

Change the page orientation in the

 

 

 

 

 

may be incorrect.

 

printer setup dialogue.

 

 

 

 

 

8

TROUBLESHOOTING 8.15

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Samsung SCX-5312F, SCX-5112 manual Printing Problem Solution Chart, Condition Probable cause Suggested solutions

SCX-5312F, SCX-5112 specifications

The Samsung SCX-5112 and SCX-5312F are multifunction laser printers designed for small to medium-sized offices, offering a combination of printing, scanning, copying, and faxing capabilities. These devices are known for their reliability, ease of use, and efficient performance, making them popular choices among business users.

The SCX-5112 is a monochrome printer that provides excellent print quality with a resolution of up to 1200 x 1200 dpi. It features a print speed of 22 pages per minute, making it suitable for high-volume printing tasks. The device has a compact design, enabling it to fit easily in various office environments without taking up too much space.

On the other hand, the SCX-5312F takes functionality a step further with added fax capabilities, allowing users to send and receive faxes directly from the printer. This model also boasts enhanced scanning features, with an option for color scanning, providing versatility to those who need to digitize documents. The SCX-5312F maintains a similar print speed to the SCX-5112 while supporting a variety of media types, which adds flexibility for users.

Both models incorporate Samsung's unique printing technology, known as ReCP (Rendering Engine for Clean Page), which enhances the quality of printed images by optimizing text and graphic clarity. Additionally, they utilize Samsung’s Eco Driver, which helps reduce waste while maintaining high productivity levels, reinforcing their commitment to environmental sustainability.

Connectivity options include USB and network capabilities, allowing for easy integration into existing office setups. The user-friendly control panel and LCD display make it simple to navigate through functions and settings, further enhancing the overall user experience.

In terms of paper handling, these printers come equipped with a standard paper tray that holds up to 250 sheets, alongside a multipurpose tray for various media types, such as envelopes and labels. This feature ensures that users can manage different printing needs without frequently changing paper.

Overall, the Samsung SCX-5112 and SCX-5312F are robust, user-friendly multifunction printers that cater to the diverse needs of modern workplaces. Their blend of efficiency, print quality, and advanced features make them valuable assets for any office environment.