Samsung SCX-5112, SCX-5312F manual Fax Problem Solution Chart

Fax Problem Solution Chart
(Available in SCX-5312F only)
Condition	Suggested solutions
The product is not
	Unplug the power cord and plug it in again.
working, there is no
display and the buttons	Check that your socket is active.
are not working.
	Check that the phone line is connected properly.
No dial tone	Check that the phone socket in the wall by plugging in
	another phone.
The numbers stored in	Make sure that the numbers are stored in the memory
the memory do not dial	correctly. Print a Phone Book list referring to the
correctly.	Facsimile User’s Guide.
	Make sure that the document is not wrinkled and you
The document does not	are putting it in correctly. Check the document is the
	right size, not too thick or thin.
feed into the product.
	Make sure that the ADF top cover is firmly closed.
	The FAX mode should be selected.
You cannot receive faxes	Is there paper in the cassette?
automatically.
	Check if the display shows “MEMORY FULL”.
Your product cannot	Did you hang up the handset of the external telephone
receive faxes manually.	before you start faxing?
	Make sure that the document is loaded face down.
Your product will not	“TX” should show up on the display.
send anything.	Check the other fax machine you are sending to, to see
	if it can receive your fax.
You cannot poll another	The fax machine you are polling may be using a poll
machine.	code. Contact the remote opeator.

8.18 TROUBLESHOOTING