troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.
While using your phone, the following messages may appear:
Message | Try this to solve the problem: |
No sim | Ensure that the SIM or USIM card is |
mode | installed correctly. |
| When the phone lock feature is |
Phone lock | enabled, you must enter the password |
| you set for the phone. |
|
|
Message Try this to solve the problem:
When using the phone for the first time or when the PIN requirement is
PIN code enabled, you must enter the PIN supplied with the SIM or USIM card.
You can disable this feature by using the PIN lock menu.
When you access a menu requiring
PIN2 code PIN2, you must enter the PIN2 supplied by the SIM or USIM card. For
details, contact your service provider
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