Solución de problemas

La calidad del sonido de la llamada es deficiente

Asegúrese de no estar bloqueando la antena interna que se encuentra en la parte superior del dispositivo.

Si se encuentra en áreas donde la señal es débil, es posible que pierda la recepción. Desplácese hacia otro lugar y vuelva a intentarlo.

La batería no se carga correctamente o, en ocasiones, el dispositivo se apaga solo mientras se está cargando

Desconecte el dispositivo del cargador, quite la batería y vuelva a instalarla y, a continuación, intente volver a cargar el dispositivo.

Es posible que los terminales de la batería estén sucios. Limpie los contactos de color dorado con un paño limpio y suave y, luego, intente volver a cargar la batería.

Si la batería ya no se carga completamente, deseche la antigua batería de manera adecuada y reemplácela por una nueva.

El dispositivo está caliente al tacto

Si utiliza varias aplicaciones a la vez, el dispositivo requiere más energía y es posible que se caliente. Esto es normal y no debería afectar la duración o el rendimiento del dispositivo.

El dispositivo no puede conectarse a Internet

Asegúrese de haber configurado correctamente las opciones del proveedor de servicios de Internet.

Asegúrese de haber activado la conexión inalámbrica con el proveedor de servicios móviles y que la señal no se vea obstaculizada.

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Samsung SGH-I200EKAAMN manual La calidad del sonido de la llamada es deficiente, El dispositivo está caliente al tacto

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