Troubleshooting

 

 

Problem

Description & Solution

 

 

White lines

This may happen if you turn on the

appear on the

phone after a long period of disuse, or

display

after removing the battery without

 

turning off the phone. This is not related

 

to the phone’s life or performance. The

 

display should correct itself shortly.

 

 

“Locked” displays

The automatic locking feature has been

 

enabled. You must press the Unlock soft

 

key and enter the lock code before you

 

can use the phone. To disable this

 

feature, go to Settings General

 

Security Phone and SIM card and

 

set Phone autolock peri... to None.

 

 

“PIN code”

• You are using your phone for the first

appears

time. You must enter the Personal

 

Identification Number (PIN) supplied

 

with the USIM/SIM card.

 

• The PIN code request feature has been

 

enabled. Each time the phone is

 

switched on, the PIN has to be entered.

 

To disable this feature, go to Settings

 

General Security Phone and

 

SIM card and set PIN code request

 

to Off.

 

 

“PUK code”

The PIN code was entered incorrectly

appears

three times in succession and the phone

 

is now blocked. Enter the PUK supplied

 

by your service provider.

 

 

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Samsung SGH-I520DKVVGR, SGH-I520DKAXET, SGH-I520DKVOMN Feature, go to Settings → General →, Security → Phone and SIM card

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