Power and charging problems

	Troubleshooting

Problem	Description & Solution

The audio quality	• Adjust the voice volume by pressing
of the call is poor	/ .

•Check the signal strength indicator on

the display (); the number of bars indicates the signal strength, from strong to weak.

•Try moving the phone slightly or moving closer to a window if you are in a building.

Calls to and from	• Signals from the network are weak.
the phone are not	Move to another area.
connected	• Touching the antenna area, the top of
properly, and are	the phone may lower the call quality.
easily	Be careful not to touch the top of the
disconnected.	phone while using the phone.

Problem	Description & Solution

“Battery low”	Battery power is very low. Recharge the
appears on the	battery.
display

Charging does not	• Disconnect the phone from the travel
start	adapter, remove the battery, and then
	replace it. Try charging again.
	• If the problem persists, clean the
	metal contacts on the battery and the
	phone.
	• If the actions above do not clear the
	problem, contact a Samsung service
	representative.

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Samsung SGH-I520DKAXET, SGH-I520DKVOMN, SGH-I520DKVVGR, SGH-I520DKASER Power and charging problems

Models: SGH-I520DKAXET SGH-I520DKASER SGH-I520DKVVGR SGH-I520DKVOMN

Problem